I am a proactive and detail-driven administrative professional with extensive experience in operations supervision, inventory management, and customer service. I pride myself on accountability, reliability, and a dedication to excellence in fast-paced environments. I combine hands-on supervisory skills with foundational knowledge in Human Resources and Electrical Systems, bringing a versatile toolkit that supports both on-site and remote work. I thrive on coordinating multiple priorities, maintaining meticulous records, and collaborating with teams to improve processes and outcomes. My strengths include autonomous work ethic, clear digital communication, and a process-oriented mindset, enabling me to deliver dependable support and contribute positively to the organization’s goals.

Mbatha Phumelele Ntombikayise

I am a proactive and detail-driven administrative professional with extensive experience in operations supervision, inventory management, and customer service. I pride myself on accountability, reliability, and a dedication to excellence in fast-paced environments. I combine hands-on supervisory skills with foundational knowledge in Human Resources and Electrical Systems, bringing a versatile toolkit that supports both on-site and remote work. I thrive on coordinating multiple priorities, maintaining meticulous records, and collaborating with teams to improve processes and outcomes. My strengths include autonomous work ethic, clear digital communication, and a process-oriented mindset, enabling me to deliver dependable support and contribute positively to the organization’s goals.

Available to hire

I am a proactive and detail-driven administrative professional with extensive experience in operations supervision, inventory management, and customer service. I pride myself on accountability, reliability, and a dedication to excellence in fast-paced environments. I combine hands-on supervisory skills with foundational knowledge in Human Resources and Electrical Systems, bringing a versatile toolkit that supports both on-site and remote work.

I thrive on coordinating multiple priorities, maintaining meticulous records, and collaborating with teams to improve processes and outcomes. My strengths include autonomous work ethic, clear digital communication, and a process-oriented mindset, enabling me to deliver dependable support and contribute positively to the organization’s goals.

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Language

English
Fluent

Work Experience

Stock Controller and Merchandiser at Natalia Butchery Meatmaster
January 1, 2024 - Present
Proactively monitor and manage stock levels to anticipate inventory needs and prevent shortages. Analyse and interpret sales reports to inform and optimize purchasing decisions and product placement. Maintain meticulous and detailed stock records, swiftly identifying and resolving any supply discrepancies. Support the development of effective pricing strategies and maintain clear, professional communication with suppliers.
Assistant Admin Manager at Roots Butchery
August 31, 2023 - October 27, 2025
Supervised floor operations and cashier activities, ensuring smooth daily workflow. Managed staff time and attendance registers using ZK software, maintaining accurate records. Supported the Admin Manager with various administrative tasks and ensured cashiers were properly equipped with floats. Delivered high-quality customer service and supported operational needs during peak periods.
Assistant Admin and Stock Controller at Natalia Butchery
June 30, 2023 - October 27, 2025
Maintained up-to-date and accurate inventory records through diligent data management. Conducted daily stock reconciliations and efficiently processed all incoming goods. Managed the invoicing process and generated all Goods Received Vouchers (GRV's). Delivered outstanding customer support via email and phone, resolving inquiries promptly and professionally. Assisted in sorting and reconciling the cashiers' daily cash flow.
Cashier at Tide Foods
December 31, 2014 - October 27, 2025
Processed customer transactions accurately and maintained daily cash float balance. Managed phone inquiries and coordinated dispatch of customer orders. Provided consistent and professional customer service in a fast-paced retail environment.
Stock Controller and Merchandiser at Natalia Butchery
January 1, 2024 - October 29, 2025
Proactively monitor and manage stock levels to anticipate inventory needs and prevent shortages. Analyse and interpret sales reports to inform and optimize purchasing decisions and product placement. Maintain meticulous and detailed stock records, swiftly identifying and resolving any supply discrepancies. Support the development of effective pricing strategies and maintain clear, professional communication with suppliers.
Assistant Admin Manager at Roots Butchery
August 31, 2023 - August 31, 2023
Supervised floor operations and cashier activities, ensuring smooth daily workflow. Managed staff time and attendance registers using ZK software, maintaining accurate records. Supported the Admin Manager with various administrative tasks and ensured cashiers were properly equipped with floats. Delivered high-quality customer service and supported operational needs during peak periods.
Assistant Admin and Stock Controller at Natalia Butchery
June 30, 2023 - June 30, 2023
Maintained up-to-date and accurate inventory records through diligent data management. Conducted daily stock reconciliations and efficiently processed all incoming goods. Managed the invoicing process and generated all Goods Received Vouchers (GRVs). Delivered outstanding customer support via email and phone, resolving inquiries promptly and professionally. Assisted in sorting and reconciling the cashiers' daily cash flow.
Cashier at Tide Foods
December 31, 2014 - December 31, 2014
Processed customer transactions accurately and maintained daily cash float balance. Managed phone inquiries and coordinated dispatch of customer orders. Provided consistent and professional customer service in a fast-paced retail environment.
Stock Controller and Merchandiser at Natalia Butchery Me atmaster
January 1, 2024 - October 29, 2025
Proactively monitor and manage stock levels to anticipate inventory needs and prevent shortages. Analyse and interpret sales reports to inform and optimize purchasing decisions and product placement. Maintain meticulous and detailed stock records, swiftly identifying and resolving any supply discrepancies. Support the development of effective pricing strategies and maintain clear, professional communication with suppliers.

Education

Administrative Professional Foundation at LinkedIn Learning
January 1, 2025 - October 27, 2025
Office Administration and Communication at Oxbridge Academy
January 1, 2023 - October 27, 2025
N4 Certificate in Human Resources Management at Oxbridge Academy
January 1, 2022 - October 27, 2025
Level 4 Certificate in Electrical Infrastructure Construction at Mthashana TVET College
January 1, 2015 - October 27, 2025
Grade 11 at Kwakhanya Adult Learning Centre
January 1, 2010 - October 27, 2025
Digital Marketing Short Course (SEO, Social Media, Content Creation) at Digital Marketing Short Course
January 1, 2025 - October 29, 2025
Administrative Professional Foundation at LinkedIn Learning
January 1, 2025 - October 29, 2025
Office Administration and Communication at Oxbridge Academy
January 1, 2023 - October 29, 2025
N4 Certificate in Human Resources Management at Oxbridge Academy
January 1, 2022 - October 29, 2025
Level 4 Certificate in Electrical Infrastructure Construction at Mthashana TVET College
January 1, 2015 - October 29, 2025
Grade 11 at Kwakhanya Adult Learning Centre
January 1, 2010 - October 29, 2025
Administrative Professional Foundation at LinkedIn Learning
January 1, 2025 - October 29, 2025
Office Administration and Communication at Oxbridge Academy
January 1, 2023 - October 29, 2025
N4 Certificate in Human Resources Management at Oxbridge Academy
January 1, 2022 - October 29, 2025
Level 4 Certificate in Electrical Infrastructure Construction at Mthashana TVET College
January 1, 2015 - October 29, 2025
Grade 11 at Kwakhanya Adult Learning Centre
January 1, 2010 - October 29, 2025
Administrative Professional Foundation at LinkedIn Learning
January 1, 2025 - December 31, 2025
Office Administration and Communication at Oxbridge Academy
January 1, 2023 - December 31, 2023
N4 Certificate in Human Resources Management at Oxbridge Academy
January 1, 2022 - December 31, 2022
Level 4 Certificate in Electrical Infrastructure Construction at Mthashana TVET College
January 1, 2015 - December 31, 2015
Grade 11 at Kwakhanya Adult Learning Centre
January 1, 2010 - December 31, 2010

Qualifications

Digital Marketing Short Course (SEO, Social Media, Content Creation)
January 1, 2025 - October 27, 2025
Digital Marketing Short Course
January 1, 2025 - October 27, 2025
Administrative Professional Foundation
January 1, 2025 - October 27, 2025
Office Administration and Communication
January 1, 2023 - October 27, 2025
N4 Certificate in Human Resources Management
January 1, 2022 - October 27, 2025
Level 4 Certificate in Electrical Infrastructure Construction
January 1, 2015 - October 27, 2025
Grade 11
January 1, 2010 - October 27, 2025
Digital Marketing Short Course (SEO, Social Media, Content Creation)
January 1, 2025 - October 29, 2025
Administrative Professional Foundation
January 1, 2025 - October 29, 2025
Office Administration and Communication
January 1, 2023 - October 29, 2025
N4 Certificate in Human Resources Management
January 1, 2022 - October 29, 2025
Level 4 Certificate in Electrical Infrastructure Construction
January 1, 2015 - October 29, 2025
Digital Marketing Short Course
January 1, 2025 - October 29, 2025
Digital Marketing Short Course
January 1, 2025 - October 29, 2025
Administrative Professional Foundation
January 1, 2025 - October 29, 2025
N4 Certificate in Human Resources Management
January 1, 2022 - October 29, 2025
Level 4 Certificate in Electrical Infrastructure Construction
January 1, 2015 - October 29, 2025
Grade 11
January 1, 2010 - October 29, 2025
Digital Marketing Short Course (SEO, Social Media, Content Creation)
January 1, 2025 - December 31, 2025
Digital Marketing Short Course (SEO, Social Media, Content Creation)
January 1, 2025 - December 31, 2025
Administrative Professional Foundation
January 1, 2025 - December 31, 2025
Office Administration and Communication
January 1, 2023 - December 31, 2023
N4 Certificate in Human Resources Management
January 1, 2022 - December 31, 2022
Level 4 Certificate in Electrical Infrastructure Construction
January 1, 2015 - December 31, 2015
Grade 11
January 1, 2010 - December 31, 2010

Industry Experience

Retail, Wholesale & Distribution, Manufacturing, Transportation & Logistics, Professional Services, Education, Other, Consumer Goods