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I am an adaptable and detail-oriented data professional with over 4 years of experience in data analysis and customer service. I excel at cleaning and transforming data in Excel, SQL, Power BI, and Tableau to deliver clear insights and actionable reports, while ensuring data integrity in CRM systems. Recently completed an 8-week Data Digital Skills Bootcamp with Just IT, expanding skills in Excel, SQL, Power BI, Tableau, Python, and Microsoft Azure. I’m enthusiastic about applying analytics and customer-focused problem solving in a data or technology-driven role.…I am an adaptable and detail-oriented data professional with over 4 years of experience in data analysis and customer service. I excel at cleaning and transforming data in Excel, SQL, Power BI, and Tableau to deliver clear insights and actionable reports, while ensuring data integrity in CRM systems. Recently completed an 8-week Data Digital Skills Bootcamp with Just IT, expanding skills in Excel, SQL, Power BI, Tableau, Python, and Microsoft Azure. I’m enthusiastic about applying analytics and customer-focused problem solving in a data or technology-driven role.

Bhuvana Nandini Ejjineni

Data Scientist, Data Visualizer, Data Collector, +1

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I am an adaptable and detail-oriented data professional with over 4 years of experience in data analysis and customer service. I excel at cleaning and transforming data in Excel, SQL, Power BI, and Tableau to deliver clear insights and actionable reports, while ensuring data integrity in CRM systems. Recently completed an 8-week Data Digital Skills Bootcamp with Just IT, expanding skills in Excel, SQL, Power BI, Tableau, Python, and Microsoft Azure. I’m enthusiastic about applying analytics and customer-focused problem solving in a data or technology-driven role.…I am an adaptable and detail-oriented data professional with over 4 years of experience in data analysis and customer service. I excel at cleaning and transforming data in Excel, SQL, Power BI, and Tableau to deliver clear insights and actionable reports, while ensuring data integrity in CRM systems. Recently completed an 8-week Data Digital Skills Bootcamp with Just IT, expanding skills in Excel, SQL, Power BI, Tableau, Python, and Microsoft Azure. I’m enthusiastic about applying analytics and customer-focused problem solving in a data or technology-driven role.

Available to hire

I am an adaptable and detail-oriented data professional with over 4 years of experience in data analysis and customer service. I excel at cleaning and transforming data in Excel, SQL, Power BI, and Tableau to deliver clear insights and actionable reports, while ensuring data integrity in CRM systems.

Recently completed an 8-week Data Digital Skills Bootcamp with Just IT, expanding skills in Excel, SQL, Power BI, Tableau, Python, and Microsoft Azure. I’m enthusiastic about applying analytics and customer-focused problem solving in a data or technology-driven role.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Hindi

Advanced

Telugu

Advanced

Work Experience

Customer Service Representative at L&T Technology Services

January 1, 2025 - October 27, 2025

Handled high volumes of customer inquiries via phone and email, maintained professionalism, and ensured prompt issue resolution. Managed and updated customer data in CRM systems with 99% accuracy, led to improvements in customer satisfaction (up 15%) and first-contact resolution (up 10%). Analyzed and resolved complex queries, collaborating with internal teams to streamline communication and reduce average handling time (by 12%). Exceeded service KPIs and contributed to process improvements.

Junior Data Analyst at Infinx Services Private Ltd

December 1, 2022 - October 27, 2025

Analyzed datasets of 50,000+ records, improving reporting accuracy by 10–15%. Assisted in writing and executing SQL queries for data extraction and reporting, reducing manual prep time by 15–20%. Automated monthly reporting processes, created interactive Power BI and Tableau dashboards, and validated/cleaned large datasets to reduce data errors by 12%. Collaborated with cross-functional teams to streamline data workflows and improve project delivery timelines by 10%. Communicated findings to non-technical stakeholders to support data-driven decisions.