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Vera Asantewaa Manu

Project Manager, Graphic Designer, Brand Designer, +2

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Available to hire

Coimbra, Portugal

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Relations Officer at Consolidated Bank Ghana

December 31, 2017 - October 27, 2025

Delivered exceptional customer service, handling inquiries and concerns via phone, email, and in-person interactions. Assisted customers with account management, product support, and transaction processing, ensuring accuracy and efficiency. Maintained customer records and transactions in CRM systems, demonstrating strong attention to detail.

Research Assistant at Legon Center for International Affairs & Diplomacy

January 1, 2019 - October 27, 2025

Managed documentation, data entry, and customer support-related tasks, ensuring seamless workflow execution. Assisted in coordinating inquiries and liaising with stakeholders to support research projects.

Operations Analyst at Nolan Seafoods Limited

January 1, 2021 - October 27, 2025

Provided frontline customer support, ensuring timely resolution of inquiries related to orders, shipping, and product handling. Troubleshot operational issues, offering solutions to optimize efficiency and improve customer satisfaction. Collaborated with cross-functional teams to enhance logistics and inventory management processes.

Programs and Project Assistant Director at Ministry of Foreign Affairs and Regional Integration (FSOA 5)

January 1, 2024 - October 27, 2025

Managed high volumes of inquiries, providing accurate and timely responses to resolve issues. Assisted in coordinating operational activities across teams, demonstrating excellent communication and organizational skills. Supported program and project planning and stakeholder engagement within the ministry.