I am Melody C Mutototwa, a marketing professional with a wealth of experience across administration, customer engagement, and sales. I excel at coordinating office operations, driving efficiency, and supporting workshop activities to keep the business running smoothly. I am adaptable, analytical, and goal-focused, with strong interpersonal skills that help me connect with colleagues at all levels. I thrive on meeting targets within deadlines and continuously learning to deliver value in dynamic environments.

Melody C Mutototwa

I am Melody C Mutototwa, a marketing professional with a wealth of experience across administration, customer engagement, and sales. I excel at coordinating office operations, driving efficiency, and supporting workshop activities to keep the business running smoothly. I am adaptable, analytical, and goal-focused, with strong interpersonal skills that help me connect with colleagues at all levels. I thrive on meeting targets within deadlines and continuously learning to deliver value in dynamic environments.

Available to hire

I am Melody C Mutototwa, a marketing professional with a wealth of experience across administration, customer engagement, and sales. I excel at coordinating office operations, driving efficiency, and supporting workshop activities to keep the business running smoothly.

I am adaptable, analytical, and goal-focused, with strong interpersonal skills that help me connect with colleagues at all levels. I thrive on meeting targets within deadlines and continuously learning to deliver value in dynamic environments.

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Language

English
Fluent

Work Experience

Administrator at Gate Motors P/L
September 1, 2018 - October 27, 2025
Ensured smooth running of the office and the workshop; prospecting, preparation of quotations and costing of jobs; booking of motor vehicles for services or repairs, and ensuring kits are available; maintaining vehicle service records and performing aftersales services; handling petty cash; ordering lubricants, service and repair kits; preparation of payments requisitions and compiling reports; and performing other duties as assigned by management.
Call Center Consultant at Telecel Zimbabwe
May 1, 2016 - May 1, 2016
Oversaw the execution of departmental audits as defined in the yearly audit plan, ensuring audits were completed on time with quality output; addressed bottlenecks to avoid progress delays; handled customer complaints courteously; marketed Telecel products; provided personalized customer care and followed up to build customer loyalty; managed and updated customer databases; contributed to product development in line with customer needs.
Sales Executive at 3rd Millennium Pharmaceuticals
September 1, 2014 - September 1, 2014
Placed orders and conducted sales and consulting with customers; addressed customer complaints; marketed pharmaceuticals; built excellent client relationships. Also involved in IT Continuity Plans for high-risk areas and in drafting IT Governance and IT Asset Management reports.
Sales Executive at 3rd Millennium Pharmaceuticals
September 30, 2014 - September 30, 2014
Place orders, conduct sales and consultations with customers, and address customer complaints related to pharmaceuticals. Build and maintain excellent client relationships. Contribute to IT-related initiatives, including IT Continuity Planning and IT Governance reporting (IT Governance and IT Asset Management).

Education

BBA in Marketing Management at IMM
January 11, 2030 - January 1, 2014
Diploma in Marketing Management at IMM
January 11, 2030 - January 1, 2012
Certificate in Sales Management at IMM
January 11, 2030 - January 1, 2010
BBA in Marketing Management at IMM
January 1, 2014 - January 1, 2014
Diploma in Marketing Management at IMM
January 1, 2012 - January 1, 2012
Certificate in Sales Management at IMM
January 1, 2010 - January 1, 2010
BBA in Marketing Management at IMM
January 11, 2030 - January 1, 2014
Diploma in Marketing Management at IMM
January 11, 2030 - January 1, 2012

Qualifications

Diploma in Digital Marketing
January 11, 2030 - October 27, 2025
Member, Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025
Diploma in Digital Marketing
January 11, 2030 - October 27, 2025
Member, Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025
Certificate in Sales Management
January 11, 2030 - January 1, 2010
Diploma in Digital Marketing
January 11, 2030 - October 27, 2025
Member of Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025

Industry Experience

Telecommunications, Life Sciences, Professional Services, Consumer Goods, Retail, Healthcare, Other