Available to hire
I am Melody C Mutototwa, a marketing professional with a wealth of experience across administration, customer engagement, and sales. I excel at coordinating office operations, driving efficiency, and supporting workshop activities to keep the business running smoothly.
I am adaptable, analytical, and goal-focused, with strong interpersonal skills that help me connect with colleagues at all levels. I thrive on meeting targets within deadlines and continuously learning to deliver value in dynamic environments.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Administrator at Gate Motors P/L
September 1, 2018 - October 27, 2025Ensured smooth running of the office and the workshop; prospecting, preparation of quotations and costing of jobs; booking of motor vehicles for services or repairs, and ensuring kits are available; maintaining vehicle service records and performing aftersales services; handling petty cash; ordering lubricants, service and repair kits; preparation of payments requisitions and compiling reports; and performing other duties as assigned by management.
Call Center Consultant at Telecel Zimbabwe
May 1, 2016 - May 1, 2016Oversaw the execution of departmental audits as defined in the yearly audit plan, ensuring audits were completed on time with quality output; addressed bottlenecks to avoid progress delays; handled customer complaints courteously; marketed Telecel products; provided personalized customer care and followed up to build customer loyalty; managed and updated customer databases; contributed to product development in line with customer needs.
Sales Executive at 3rd Millennium Pharmaceuticals
September 1, 2014 - September 1, 2014Placed orders and conducted sales and consulting with customers; addressed customer complaints; marketed pharmaceuticals; built excellent client relationships. Also involved in IT Continuity Plans for high-risk areas and in drafting IT Governance and IT Asset Management reports.
Sales Executive at 3rd Millennium Pharmaceuticals
September 30, 2014 - September 30, 2014Place orders, conduct sales and consultations with customers, and address customer complaints related to pharmaceuticals. Build and maintain excellent client relationships. Contribute to IT-related initiatives, including IT Continuity Planning and IT Governance reporting (IT Governance and IT Asset Management).
Education
BBA in Marketing Management at IMM
January 11, 2030 - January 1, 2014Diploma in Marketing Management at IMM
January 11, 2030 - January 1, 2012Certificate in Sales Management at IMM
January 11, 2030 - January 1, 2010BBA in Marketing Management at IMM
January 1, 2014 - January 1, 2014Diploma in Marketing Management at IMM
January 1, 2012 - January 1, 2012Certificate in Sales Management at IMM
January 1, 2010 - January 1, 2010BBA in Marketing Management at IMM
January 11, 2030 - January 1, 2014Diploma in Marketing Management at IMM
January 11, 2030 - January 1, 2012Qualifications
Diploma in Digital Marketing
January 11, 2030 - October 27, 2025Member, Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025Diploma in Digital Marketing
January 11, 2030 - October 27, 2025Member, Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025Certificate in Sales Management
January 11, 2030 - January 1, 2010Diploma in Digital Marketing
January 11, 2030 - October 27, 2025Member of Marketing Association of Zimbabwe
January 1, 2022 - October 27, 2025Industry Experience
Telecommunications, Life Sciences, Professional Services, Consumer Goods, Retail, Healthcare, Other
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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