Available to hire
Please find all the info in my CV, fluent in english, french, portuguese and spanish
Experience Level
Expert
Intermediate
Language
French
Fluent
Portuguese
Fluent
English
Fluent
Work Experience
CISCO Star Enablement Advisor at TD SYNNEX / VeeBeeDee
October 31, 2025 - October 31, 2025Enablement advisor for Cisco partnerships, renewals and certifications; Cisco PXP platform specialist; trainings completed including Cisco Black Belt Academy New Hire; Meraki/Talos/InTouch trainings.
Customer Care Agent at Concentrix / Webhelp – Warner Bros. Discovery project
February 1, 2025 - February 1, 2025First line agent in customer care; French support for Eurosport; from mid-2024, French and English support for Max & HBO Max.
Customer Care Agent at Teleperformance – FootLocker project
November 1, 2023 - November 1, 2023First line agent in customer care; English and French support for online trading platform; resolved logistic problems and provided information to customers.
Back office agent at Moteefe (Lisbon)
April 1, 2019 - April 1, 2019Back office in customer care; multilingual support (English, French, Spanish) for online trading platform.
Back office agent at Sitel – Airbnb Project Trust and Safety (Lisbon)
August 1, 2018 - August 1, 2018Investigations, research and changes to prevent inappropriate uses on the website.
Customer Care Agent at Housetrip.com (Lisbon)
October 1, 2016 - October 1, 2016Relocation and Resolution teams; customer care via telephone and email in French, Spanish, English and Portuguese.
Technical Support at Teleperformance – Renault project (Lisbon)
October 1, 2013 - October 1, 2013Technical support via email and telephone for the French market about navigation systems in vehicles (GPS).
Property manager / Administrative & Holiday Rentals at Happy Homes Algarve
September 1, 2011 - September 1, 2011Property management and holiday rentals; HR, bookings, repairs, cleaning schedules; customer service and PR with owners.
Commercial / Public Relations at Art gallery Almancil; Animaris (Faro); Family dealership
July 1, 2007 - July 1, 2007Commercial and public relations; event organization, artist liaison, external communication, catalogues, website content, sales.
Event Organization / Public Relations at Tertúlia (Aljezur)
July 7, 2012 - July 7, 2012Collaborator in organizing and participating in aL-Danças festival in Aljezur’s historical center.
Journalist / Writer at Various magazines (Noivas e Bodas, Gente e Viagens, África Hoje, Portugal Brasil)
December 31, 2002 - December 31, 2002Writer and journalist for multiple magazines; editor at Gente e Viagens; TV show writer/streamer.
Journalist / TV Producer at D & D (Bar da TV); Formas de Comunicar
December 31, 2003 - December 31, 2003Reporter and TV show involvement; publisher contributions.
Freelance Journalist at Algarve Mais; Edição Especial
December 31, 2011 - December 31, 2011Freelance journalism for regional magazines/newspapers.
Education
High School at School of Poeta Bernardo Passos
January 11, 2030 - January 1, 1995Degree in Social Communication (journalism major) at Instituto de Ciências Sociais e Políticas, Universidade Técnica de Lisboa
January 1, 1995 - January 1, 2000Master in Sociology at Universidade do Algarve (UAlg)
January 1, 2019 - January 1, 2022Qualifications
Insurance mediation
January 1, 2003 - October 27, 2025Cisco Black Belt Academy New Hire
April 1, 2025 - October 27, 2025Industry Experience
Media & Entertainment, Professional Services, Travel & Hospitality, Education, Other
Experience Level
Expert
Intermediate
Hire a Writer
We have the best writer experts on Twine. Hire a writer in Faro today.