ND
Noelia dos Reis Viegas
Please find all the info in my CV, fluent in english, french, portuguese and spanish
About
Please find all the info in my CV, fluent in english, french, portuguese and spanish
- Joined October 2025
Skills· 2
Languages
- FrenchFluent
- PortugueseFluent
- EnglishFluent
Industry experience
- Media & Entertainment
- Professional Services
- Travel & Hospitality
- Education
- Other
Work experience· 13 roles
CISCO Star Enablement Advisor · TD SYNNEX / VeeBeeDeeOct 2025 – Oct 2025 · 1 mo
Enablement advisor for Cisco partnerships, renewals and certifications; Cisco PXP platform specialist; trainings completed including Cisco Black Belt Academy New Hire; Meraki/Talos/InTouch trainings.
Customer Care Agent · Concentrix / Webhelp – Warner Bros. Discovery projectFeb 2025 – Feb 2025 · 1 mo
First line agent in customer care; French support for Eurosport; from mid-2024, French and English support for Max & HBO Max.
Customer Care Agent · Teleperformance – FootLocker projectNov 2023 – Nov 2023 · 1 mo
First line agent in customer care; English and French support for online trading platform; resolved logistic problems and provided information to customers.
Back office agent · Moteefe (Lisbon)Apr 2019 – Apr 2019 · 1 mo
Back office agent · Sitel – Airbnb Project Trust and Safety (Lisbon)Aug 2018 – Aug 2018 · 1 mo
Customer Care Agent · Housetrip.com (Lisbon)Oct 2016 – Oct 2016 · 1 mo
Technical Support · Teleperformance – Renault project (Lisbon)Oct 2013 – Oct 2013 · 1 mo
Event Organization / Public Relations · Tertúlia (Aljezur)Jul 2012 – Jul 2012 · 1 mo
Education
High School · School of Poeta Bernardo Passos2030 – 1995
Degree in Social Communication (journalism major) · Instituto de Ciências Sociais e Políticas, Universidade Técnica de Lisboa1995 – 2000
Master in Sociology · Universidade do Algarve (UAlg)2019 – 2022
Certifications and awards
Insurance mediation2003 – 2025
Cisco Black Belt Academy New Hire2025
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