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I'm a Supply Chain and Operations Expert with a proven track record of managing complex international projects for Wella Company. I thrive in fast-paced environments and am passionate about continuous professional growth, staying ahead of industry trends to deliver innovative, value-driven solutions. As a key member of the Planning Hub team, I lead end-to-end project management for global new product launches and IPOs, ensuring flawless alignment across multi-functional and cross-functional teams. I focus on data-driven decision making, proactive collaboration, and optimizing inventory and production planning to enhance business performance.…I'm a Supply Chain and Operations Expert with a proven track record of managing complex international projects for Wella Company. I thrive in fast-paced environments and am passionate about continuous professional growth, staying ahead of industry trends to deliver innovative, value-driven solutions. As a key member of the Planning Hub team, I lead end-to-end project management for global new product launches and IPOs, ensuring flawless alignment across multi-functional and cross-functional teams. I focus on data-driven decision making, proactive collaboration, and optimizing inventory and production planning to enhance business performance.

Kritika Ghai

Project Manager, Production Manager, Production Coordinator, +1

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I'm a Supply Chain and Operations Expert with a proven track record of managing complex international projects for Wella Company. I thrive in fast-paced environments and am passionate about continuous professional growth, staying ahead of industry trends to deliver innovative, value-driven solutions. As a key member of the Planning Hub team, I lead end-to-end project management for global new product launches and IPOs, ensuring flawless alignment across multi-functional and cross-functional teams. I focus on data-driven decision making, proactive collaboration, and optimizing inventory and production planning to enhance business performance.…I'm a Supply Chain and Operations Expert with a proven track record of managing complex international projects for Wella Company. I thrive in fast-paced environments and am passionate about continuous professional growth, staying ahead of industry trends to deliver innovative, value-driven solutions. As a key member of the Planning Hub team, I lead end-to-end project management for global new product launches and IPOs, ensuring flawless alignment across multi-functional and cross-functional teams. I focus on data-driven decision making, proactive collaboration, and optimizing inventory and production planning to enhance business performance.

Available to hire

I’m a Supply Chain and Operations Expert with a proven track record of managing complex international projects for Wella Company. I thrive in fast-paced environments and am passionate about continuous professional growth, staying ahead of industry trends to deliver innovative, value-driven solutions.

As a key member of the Planning Hub team, I lead end-to-end project management for global new product launches and IPOs, ensuring flawless alignment across multi-functional and cross-functional teams. I focus on data-driven decision making, proactive collaboration, and optimizing inventory and production planning to enhance business performance.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Customer Service Representative & Specialist at Sitel Group

March 31, 2022 - March 31, 2022

Handled B2B account communications, offering product overviews and managing client expectations with professionalism. Resolved customer issues by clarifying complaints, identifying root causes, and implementing effective solutions to maintain high satisfaction levels. Served as a chat and email support specialist, ensuring efficient, empathetic, and consistent customer interactions across multiple channels.

Operations Expert - Supply Chain at Wella Company

September 1, 2022 - October 27, 2025

Responsible for end-to-end supply chain planning and inventory strategies, minimising risk and ensuring global supply continuity across regions. Conducted statistical analysis and delivered actionable insights to leadership, enabling data-driven decisions. Generated and analyzed inventory and VAR reports; set SAP planning parameters; maintained forecast visibility in JDA and Blue Yonder; monitored material readiness for first production runs; managed weekly updates to business units on product availability and risk; handled B2B communications and order tracking through Magento; ensured alignment with business priorities and executed mitigations for supply risks. Led end-to-end project management for global new product launches and IPOs, ensuring alignment across multi-functional teams.