Hello! I’m Mostafa Ali Alian, a bilingual professional with a BA in English and a BDS, currently based in Madrid. I enjoy helping people and teams communicate across languages, and I bring experience from customer service, QA testing, medical administration, and teaching. I am fluent in Arabic and Spanish and proficient in English, with a track record of adapting to diverse environments and delivering results. I’ve worked in multinational settings with CIGNA and Cognizant, managed a private dental clinic, taught English in Cairo, and supported Vodafone Egypt. I’m eager to apply my QA, content creation, and project management skills in dynamic teams across healthcare, education, and technology.…

Mostafa Ali Alian

Hello! I’m Mostafa Ali Alian, a bilingual professional with a BA in English and a BDS, currently based in Madrid. I enjoy helping people and teams communicate across languages, and I bring experience from customer service, QA testing, medical administration, and teaching. I am fluent in Arabic and Spanish and proficient in English, with a track record of adapting to diverse environments and delivering results. I’ve worked in multinational settings with CIGNA and Cognizant, managed a private dental clinic, taught English in Cairo, and supported Vodafone Egypt. I’m eager to apply my QA, content creation, and project management skills in dynamic teams across healthcare, education, and technology.…

Available to hire

Hello! I’m Mostafa Ali Alian, a bilingual professional with a BA in English and a BDS, currently based in Madrid. I enjoy helping people and teams communicate across languages, and I bring experience from customer service, QA testing, medical administration, and teaching. I am fluent in Arabic and Spanish and proficient in English, with a track record of adapting to diverse environments and delivering results.

I’ve worked in multinational settings with CIGNA and Cognizant, managed a private dental clinic, taught English in Cairo, and supported Vodafone Egypt. I’m eager to apply my QA, content creation, and project management skills in dynamic teams across healthcare, education, and technology.

See more

Language

Arabic
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

QA Tester at Cognizant Technology Solutions
December 31, 2024 - December 31, 2024
Tested iOS voice assistant software (Siri) through manual and automated testing; Identified and reported translation-related issues and problems with iOS tools
Customer Service Representative at CIGNA
December 31, 2020 - December 31, 2020
Provided customer support via phone, chat, and email in Arabic, English, and Spanish; Registered and resolved customer issues, escalating cases to relevant departments when necessary; Collaborated with medical teams to resolve complex cases
Arabic Transcriptionist at Sigma Technology
December 31, 2016 - December 31, 2016
Worked as a freelancer (autonomo) on various Arabic transcription projects
Customer Service Agent at Vodafone Egypt
December 31, 2015 - December 31, 2015
Provided customer support to UK customers
Teacher of English at International Language School
December 31, 2011 - December 31, 2011
Taught English to students at an international language school

Education

Bachelor of Arts at Cairo University
January 11, 2030 - January 1, 2008
Bachelor of Oral and Dental Surgery (BDS) at Cairo University
January 11, 2030 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Professional Services, Software & Internet, Telecommunications