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Detail-oriented IT Operations Coordinator with hands-on experience coordinating server patching with vendors, managing certificate repositories, and ensuring timely resolution of service requests. I have a proven ability to streamline operational processes, reduce downtime, and maintain audit-ready systems. I am a strong communicator and proactive team player with a focus on reliability and compliance.…Detail-oriented IT Operations Coordinator with hands-on experience coordinating server patching with vendors, managing certificate repositories, and ensuring timely resolution of service requests. I have a proven ability to streamline operational processes, reduce downtime, and maintain audit-ready systems. I am a strong communicator and proactive team player with a focus on reliability and compliance.

Vanisha Shah

DevOps Developer, Project Manager, Data Analyst, +2

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Detail-oriented IT Operations Coordinator with hands-on experience coordinating server patching with vendors, managing certificate repositories, and ensuring timely resolution of service requests. I have a proven ability to streamline operational processes, reduce downtime, and maintain audit-ready systems. I am a strong communicator and proactive team player with a focus on reliability and compliance.…Detail-oriented IT Operations Coordinator with hands-on experience coordinating server patching with vendors, managing certificate repositories, and ensuring timely resolution of service requests. I have a proven ability to streamline operational processes, reduce downtime, and maintain audit-ready systems. I am a strong communicator and proactive team player with a focus on reliability and compliance.

Available to hire

Detail-oriented IT Operations Coordinator with hands-on experience coordinating server patching with vendors, managing certificate repositories, and ensuring timely resolution of service requests. I have a proven ability to streamline operational processes, reduce downtime, and maintain audit-ready systems.

I am a strong communicator and proactive team player with a focus on reliability and compliance.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swedish

Advanced

Hindi

Fluent

Gujarati

Advanced

Work Experience

IT Coordinator at E.ON Sverige AB

October 1, 2024 - October 27, 2025

Coordinated server patching schedules with external vendors, reducing system downtime by 20%. Streamlined certificate repository updates, improving audit readiness. Created and tracked service requests, achieving 95% resolution within SLA timelines. Collaborated with cross-functional teams to align downtime windows with operational priorities. Documented patching and certificate activities to support internal reviews and external audits. Maintained infrastructure reliability through accurate records and timely updates.

Intern at IKEA Marketing & Communications

September 1, 2024 - September 1, 2024

Coordinated and tracked tasks using Jira and Confluence, ensuring timely delivery and team alignment. Documented network infrastructure and authored clear, actionable user stories to support development workflows. Conducted manual testing to validate functionality and support quality assurance efforts.

Intern at IKEA Marketing & Communications

December 1, 2023 - December 1, 2023

Mother Tongue Teacher at Lund Kommun

June 1, 2022 - June 1, 2022

Designed lesson plans tailored to student learning styles. Collaborated with colleagues on school level initiatives.