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I am an adaptable professional with experience in customer service and project support. I excel at managing client communications, handling high-volume inquiries, and resolving issues efficiently while maintaining a positive customer experience. I am fluent in Greek, English and Georgian, and I am passionate about helping people with their requests and completing tasks swiftly. I enjoy collaborating with teams to deliver timely solutions.…I am an adaptable professional with experience in customer service and project support. I excel at managing client communications, handling high-volume inquiries, and resolving issues efficiently while maintaining a positive customer experience. I am fluent in Greek, English and Georgian, and I am passionate about helping people with their requests and completing tasks swiftly. I enjoy collaborating with teams to deliver timely solutions.

George Todadze

Project Manager, Content Creator, Copywriter, +2

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I am an adaptable professional with experience in customer service and project support. I excel at managing client communications, handling high-volume inquiries, and resolving issues efficiently while maintaining a positive customer experience. I am fluent in Greek, English and Georgian, and I am passionate about helping people with their requests and completing tasks swiftly. I enjoy collaborating with teams to deliver timely solutions.…I am an adaptable professional with experience in customer service and project support. I excel at managing client communications, handling high-volume inquiries, and resolving issues efficiently while maintaining a positive customer experience. I am fluent in Greek, English and Georgian, and I am passionate about helping people with their requests and completing tasks swiftly. I enjoy collaborating with teams to deliver timely solutions.

Available to hire

I am an adaptable professional with experience in customer service and project support. I excel at managing client communications, handling high-volume inquiries, and resolving issues efficiently while maintaining a positive customer experience.

I am fluent in Greek, English and Georgian, and I am passionate about helping people with their requests and completing tasks swiftly. I enjoy collaborating with teams to deliver timely solutions.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Greek, Modern

Fluent

Georgian

Fluent

English

Fluent

Work Experience

Operations Customer Expert at Dropbox

September 1, 2025 - September 1, 2025

Implemented Zendesk CRM to handle high-volume customer support tickets. Assisted customers worldwide in resolving issues (in English) on calls via Amazon Connect and on chats via SnapEngage or Zoom Chat. Used screen-sharing tools to facilitate troubleshooting, reducing resolution times. Mentored and trained a team of 5 new employees, integrating them into the production team. Achieved high KPI numbers, maintaining 90%+ customer satisfaction on live support and low average handling times across chats, tickets, and calls.

Salesman / Customer Support at Furniture Store, Athens

November 1, 2023 - November 1, 2023

Contributed to selling the right products to Greek and foreign customers (face-to-face).