I am a detail-oriented public-finance graduate and an experienced Customs Officer at the Ministry of Trade of the Republic of Turkey. I excel in leading operational management at the office in a timely manner and I seek opportunities to develop businesses and build strong relationships with team members to foster team spirit. I am eager to learn more about marketing processes, office management, and operational management while pursuing ongoing professional development. I aim to resume my professional career in the private sector after a solid period in the public sector. I believe I can add value to your company with my motivation, enthusiasm, and fast learning ability, and I am ready to take on tasks and complete them promptly to contribute to your team's success.

Hatice Sena Arslan

I am a detail-oriented public-finance graduate and an experienced Customs Officer at the Ministry of Trade of the Republic of Turkey. I excel in leading operational management at the office in a timely manner and I seek opportunities to develop businesses and build strong relationships with team members to foster team spirit. I am eager to learn more about marketing processes, office management, and operational management while pursuing ongoing professional development. I aim to resume my professional career in the private sector after a solid period in the public sector. I believe I can add value to your company with my motivation, enthusiasm, and fast learning ability, and I am ready to take on tasks and complete them promptly to contribute to your team's success.

Available to hire

I am a detail-oriented public-finance graduate and an experienced Customs Officer at the Ministry of Trade of the Republic of Turkey. I excel in leading operational management at the office in a timely manner and I seek opportunities to develop businesses and build strong relationships with team members to foster team spirit. I am eager to learn more about marketing processes, office management, and operational management while pursuing ongoing professional development.

I aim to resume my professional career in the private sector after a solid period in the public sector. I believe I can add value to your company with my motivation, enthusiasm, and fast learning ability, and I am ready to take on tasks and complete them promptly to contribute to your team’s success.

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Experience Level

Language

Turkish
Fluent
English
Advanced
Spanish; Castilian
Beginner

Work Experience

Administrative Affairs Chief at TABA-AmCham
December 1, 2023 - December 1, 2023
Led administrative affairs and office operations; fostered teamwork; supported business development and marketing processes; coordinated with members to enhance office efficiency and strengthen relationships.
Operation Civil Servant at Republic Of Turkey Ministry Of Customs And Trade
October 1, 2021 - October 1, 2021
Performed documentary checks on border import/export operations; verified invoices, packing lists, and required documents; conducted physical and documentary checks on passengers' accompanied goods and documents at the border.
Office Assistant at NETMARK PATENT
May 1, 2008 - May 1, 2008
Followed up clients' files; made necessary calls; assisted Sales; arranged meetings and interviews; updated the official website and daily sales databases; arranged new meetings for sales personnel.
Travel Consultant at Credo Tours Travel & Yachting
August 1, 2006 - August 1, 2006
Assisted in incoming operations; supported the Sales department; organized private tours, hotel, flight and car rental bookings; coordinated with ticket agents, hotels and tour guides; maintained contact with foreign visitors during their stay in Turkey.
Office Assistant at OXFORD BUSINESS GROUP
November 1, 2005 - November 1, 2005
Assisted the Operational Manager; managed hotel and flight reservations and performed administrative duties.
Administrative Affairs Chief at TABA-AmCham
December 31, 2023 - December 31, 2023
Led administrative and office operations, coordinating cross-functional activities and ensuring timely task execution within a trade-focused organization.
Operations Civil Servant at Republic Of Turkey Ministry Of Customs And Trade
October 1, 2021 - October 1, 2021
Performed documentary checks on import/export operations at the border, verified documents such as invoices and packing lists, and conducted physical checks on passenger goods and documents.
Office Assistant at NETMARK PATENT
May 31, 2008 - May 31, 2008
Followed up client files, made calls, supported sales and department coordinators, arranged meetings, updated the official website, and maintained daily sales databases.
Travel Consultant at Credo Tours Travel & Yachting
August 31, 2006 - August 31, 2006
Assisted in incoming operations, helped the sales department arrange travel for foreign visitors, organized private tours, hotel, flight and car rental bookings, and coordinated with suppliers.
Office Assistant at OXFORD BUSINESS GROUP
November 30, 2005 - November 30, 2005
Assisted the Operations Manager with hotel and flight reservations and performed administrative duties.

Education

Master at Bahcesehir University
September 1, 2017 - March 1, 2022
Bachelor at Marmara University
October 1, 1999 - July 1, 2003
High School at Vefa Anadolu Lisesi
January 11, 2030 - June 1, 1999
Master of Business Administration at Bahcesehir University
September 1, 2017 - March 1, 2022
Bachelor of Finance at Marmara University
October 1, 1999 - July 1, 2003
High School Diploma at Vefa Anadolu Lisesi
January 11, 2030 - June 1, 1999
Master of Business Administration at Bahcesehir University
September 1, 2017 - March 1, 2022
Bachelor in Finance at Marmara University
October 1, 1999 - July 1, 2003
High School at Vefa Anadolu Lisesi
January 11, 2030 - June 1, 1999

Qualifications

Turizm - Enformasyon Belgesi
March 1, 2014 - October 27, 2025
Microsoft Office Specialist (Bilişim)
April 1, 2008 - October 27, 2025
Intellectual Property Right on Custom Authorities
August 20, 2016 - October 27, 2025
In Service Training
October 25, 2015 - December 9, 2015
MS Office Applications Advanced Programme
December 15, 2007 - April 19, 2008
TOEFL Course
February 1, 2004 - May 30, 2004
Turizm - Enformasyon Belgesi
March 1, 2014 - October 27, 2025
Bilişim - Microsoft Office Specialist
April 1, 2008 - October 27, 2025
Turizm - Enformasyon Belgesi
March 1, 2014 - October 27, 2025
Bilişim - Microsoft Office Specialist
April 1, 2008 - October 27, 2025
TOEFL Course
February 1, 2004 - May 30, 2004
MS OFFICE APPLICATIONS ADVANCED PROGRAMME
December 15, 2007 - April 19, 2008
Intellectual Property Right on Custom Authorities
August 20, 2016 - August 21, 2016
IN SERVICE TRAINING
August 25, 2015 - December 9, 2015

Industry Experience

Government, Professional Services, Education, Travel & Hospitality, Other