I am Manmeet Kaur, a customer-care professional based in Calgary with about five years of experience delivering empathetic, solutions-focused service across retail and call-center environments. I excel at resolving questions and technical issues while maintaining a professional demeanor and a positive attitude. I am fluent in English, Punjabi, and Hindi, proficient with Microsoft Outlook, Teams, and Excel, and skilled at building customer loyalty and collaborating with teams to reach shared goals. I am seeking opportunities in customer experience and support where I can leverage my communication, organization, and problem-solving skills to help both customers and colleagues.

Manmeet Kaur

I am Manmeet Kaur, a customer-care professional based in Calgary with about five years of experience delivering empathetic, solutions-focused service across retail and call-center environments. I excel at resolving questions and technical issues while maintaining a professional demeanor and a positive attitude. I am fluent in English, Punjabi, and Hindi, proficient with Microsoft Outlook, Teams, and Excel, and skilled at building customer loyalty and collaborating with teams to reach shared goals. I am seeking opportunities in customer experience and support where I can leverage my communication, organization, and problem-solving skills to help both customers and colleagues.

Available to hire

I am Manmeet Kaur, a customer-care professional based in Calgary with about five years of experience delivering empathetic, solutions-focused service across retail and call-center environments. I excel at resolving questions and technical issues while maintaining a professional demeanor and a positive attitude.

I am fluent in English, Punjabi, and Hindi, proficient with Microsoft Outlook, Teams, and Excel, and skilled at building customer loyalty and collaborating with teams to reach shared goals. I am seeking opportunities in customer experience and support where I can leverage my communication, organization, and problem-solving skills to help both customers and colleagues.

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Language

English
Fluent
Panjabi, Punjabi
Fluent
Hindi
Fluent

Work Experience

Security Guard at Securi Guard
July 1, 2025 - October 27, 2025
Monitored premises, enforced safety protocols, responded to incidents, and maintained professional demeanor in security operations.
Customer Service / Technical Support Agent at Tele-performance
April 1, 2025 - April 1, 2025
Supported customers via calls and chat; assisted with software releases and general system support; documented interactions and collaborated with teams.
Customer Support / Agent at Kelly Connect
May 1, 2024 - May 1, 2024
Handled customer inquiries, provided system guidance and problem resolution, and maintained high customer satisfaction.
Sales Associate at Reitmans
September 1, 2023 - September 1, 2023
Assisted customers, maintained displays, processed orders, and contributed to a positive shopping experience while supporting upsell opportunities.
Customer Service Representative at HGS
February 1, 2023 - February 1, 2023
Handled customer inquiries, resolved issues, documented interactions, and collaborated with team to address challenging requests.
Customer Service Representative at McDonald's
February 1, 2023 - February 1, 2023
Delivered prompt, friendly customer service in a fast-paced environment; managed transactions, answered questions, and contributed to positive customer experiences.
ECE II
February 1, 2020 - February 1, 2020
Provided care and education support in a child-care setting, ensured safety and developmental engagement, and communicated with families as part of a collaborative team.

Education

Diploma in Early Childhood Education at Canadore International College
January 11, 2030 - October 27, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Healthcare, Professional Services, Software & Internet