Creative professional with a flair for design and storytelling. Skilled in bringing ideas to life through [medium or skill], with a focus on impactful, engaging work.

Severina Petrova

Creative professional with a flair for design and storytelling. Skilled in bringing ideas to life through [medium or skill], with a focus on impactful, engaging work.

Available to hire

Creative professional with a flair for design and storytelling. Skilled in bringing ideas to life through [medium or skill], with a focus on impactful, engaging work.

Language

Bulgarian
Fluent
Russian
Fluent
English
Advanced
Greek, Modern
Beginner

Work Experience

Office Assistant at "Shumensint" industrial consulting
January 1, 2006 - January 1, 2006
Computer literate (MS Word, MS PowerPoint, MS Excel); Answering calls and emails; Customer service
Assistant Manager at "Shumensint" industrial consulting
January 1, 2011 - January 1, 2011
Computer literate (MS Word, MS PowerPoint, MS Excel); Answering calls and emails; Effective in verbal and written communication; Customer service; Cashier; Sales; Front desk abilities; Multiple phone line capabilities
Receptionist at Nissiana Hotel
January 1, 2012 - January 1, 2012
Customer service; MS Office; Administrative support; Complaint’s handling; Issuing reports
Manager at Rina Rova
January 1, 2019 - January 1, 2019
Customer Service; Accounting; Advertising and marketing
Account Manager at Royal Forex
January 1, 2020 - January 1, 2020
Customer Service; Working with MT4 and MT5; Provide training about stock market and trading to the investors; KYC; Verification of documents
Call Monitoring Officer at Admiral Markets, Nicosia branch
January 1, 2021 - January 1, 2021
Call monitoring; Translate calls; Making reports; Knowledge and experience with CySec regulations
Corporate Administrator at Noa Circle, Nicosia branch
January 1, 2022 - January 1, 2022
Register of companies; KYC and AML; Profit Maker; Open banks accounts
Office Manager at DanPro Solutions
January 1, 2023 - January 1, 2023
General office duties; Assisting to the accounting department; Booking hotels and airplane tickets; Arrange business trips
Customer Support Officer at TenTrade
January 1, 2024 - October 27, 2025
Monitoring; Payments; Customer support
Office Assistant at "Shumensint" industrial consulting
December 31, 2006 - December 31, 2006
Responsibilities included computer literacy (MS Word, MS PowerPoint, MS Excel); answering calls and emails; delivering customer service.
Assistant Manager at "Shumensint" industrial consulting
December 31, 2011 - December 31, 2011
Managed front desk operations; answered calls and emails; demonstrated strong verbal and written communication; provided customer service; cashier responsibilities; sales support; maintained multiple phone lines.
Receptionist at Nissiana Hotel
December 31, 2012 - December 31, 2012
Delivered customer service; MS Office usage; administrative support; complaints handling; issuing reports.
Manager at Rina Rova
December 31, 2019 - December 31, 2019
Customer service; accounting; advertising and marketing.
Account Manager at Royal Forex
December 31, 2020 - December 31, 2020
Customer service; working with MT4 and MT5; provided training about stock market and trading to investors; KYC; verification of documents.
Call Monitoring Officer at Admiral Markets, Nicosia branch
December 31, 2021 - December 31, 2021
Call monitoring; translate calls; preparing reports; knowledge and experience with CySec regulations.
Corporate Administrator at Noa Circle, Nicosia branch
December 31, 2022 - December 31, 2022
Register of companies; KYC and AML; Profit Maker; open bank accounts.
Office Manager at DanPro Solutions
December 31, 2023 - December 31, 2023
General office duties; assisting the accounting department; booking hotels and airplane tickets; arranging business trips.
Customer Support Officer at TenTrade
January 1, 2024 - November 9, 2025
Monitoring; payments; customer support.

Education

Bachelor Degree in Business Administration at Sofia University 'St. Kliment Ohridski'
January 11, 2030 - January 1, 2009
CS50 for Lawyers at Harvard School of Engineering and Applied Sciences
January 1, 2024 - October 27, 2025
Bachelor Degree in Business Administration at Sofia University 'St. Kliment Ohridski'
January 11, 2030 - November 9, 2025
Course in Business Administration at Sofia University 'St. Kliment Ohridski'
January 1, 2009 - December 31, 2009
Course CS50 for Lawyers at Harvard School of Engineering and Applied Sciences
January 1, 2024 - December 31, 2024

Qualifications

CS50 for Lawyers
January 1, 2024 - October 27, 2025
Course in Business Administration
January 1, 2009 - December 31, 2009
CS50 for Lawyers
January 1, 2024 - December 31, 2024

Industry Experience

Financial Services, Professional Services, Media & Entertainment, Travel & Hospitality, Retail