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With hands-on experience in management and supervisory roles, I’m looking for an opportunity where I can apply my leadership skills to guide teams, streamline operations, and drive performance. I’ve successfully managed teams, oversee daily operations, and fostered positive environments in fast-paced settings. I’m eager to use my background in customer service, team development, and operational management to contribute to the success of a new organization.…With hands-on experience in management and supervisory roles, I’m looking for an opportunity where I can apply my leadership skills to guide teams, streamline operations, and drive performance. I’ve successfully managed teams, oversee daily operations, and fostered positive environments in fast-paced settings. I’m eager to use my background in customer service, team development, and operational management to contribute to the success of a new organization.

Ismail Ali

Studio Manager, Production Manager, Project Manager, +2

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With hands-on experience in management and supervisory roles, I’m looking for an opportunity where I can apply my leadership skills to guide teams, streamline operations, and drive performance. I’ve successfully managed teams, oversee daily operations, and fostered positive environments in fast-paced settings. I’m eager to use my background in customer service, team development, and operational management to contribute to the success of a new organization.…With hands-on experience in management and supervisory roles, I’m looking for an opportunity where I can apply my leadership skills to guide teams, streamline operations, and drive performance. I’ve successfully managed teams, oversee daily operations, and fostered positive environments in fast-paced settings. I’m eager to use my background in customer service, team development, and operational management to contribute to the success of a new organization.

Available to hire

With hands-on experience in management and supervisory roles, I’m looking for an opportunity where I can apply my leadership skills to guide teams, streamline operations, and drive performance.

I’ve successfully managed teams, oversee daily operations, and fostered positive environments in fast-paced settings. I’m eager to use my background in customer service, team development, and operational management to contribute to the success of a new organization.

Skills

Leadership

Experience Level

Leadership

Expert

Language

English

Fluent

Arabic

Fluent

Somali

Fluent

Work Experience

Branch Manager at Cafe Javas Lounge and Restaurant

December 1, 2022 - December 1, 2022

Managed front and back-of-house operations for a high-performing team of 20 in a fast-paced, high-pressure environment. Conducted performance evaluations and provided constructive feedback, helping team members achieve personalized goals. Optimized day-to-day operations to ensure efficiency, customer satisfaction, and consistent service quality.

Recruitment Officer at Malisan Solutions

May 1, 2024 - May 1, 2024

Engaged with potential candidates to explain the recruitment process and generate interest in job opportunities. Screened CVs and conducted face-to-face interviews, ensuring a seamless hiring process. Maintained accurate candidate records and facilitated onboarding.

Sales Agent at Magellan Solutions

May 1, 2021 - May 1, 2021

Worked in a high-volume call center environment, assisting prospective students with enrollment inquiries and providing detailed information about educational programs. Delivered exceptional customer service by answering product details, pricing, and availability. Achieved performance targets by consistently meeting or exceeding sales goals.

Supervisor at Al-Danob Supermarket

June 1, 2015 - June 1, 2015

Maximized sales by delivering friendly, knowledgeable customer service and promoting key products. Assisted in the development and execution of promotional campaigns that drove customer engagement and repeat visits. Led a team of staff, ensuring high standards of service and store operations.