Available to hire
Hi, I’m Elizabeth Chinyere Kanu, a SAP Technical Support and Data Analytics professional. I specialize in SAP S/4HANA troubleshooting, data collection, and process optimization, leveraging Python, SQL, Tableau, and Power BI to drive insights and operational improvements. I enjoy documenting technical solutions and training end-users to boost adoption and reduce downtime.
Currently I’m pursuing an MSc in Data Analytics to deepen my analytical toolkit, while continuing to support business operations in fast-paced environments. I’m committed to collaboration, continuous learning, and delivering solutions that matter.
Skills
Experience Level
Language
English
Fluent
Igbo
Advanced
German
Beginner
Work Experience
Technical Support Representative (SAP) at ZNOTEC
April 1, 2025 - April 1, 2025Delivered Tier 1–2 SAP S/4HANA technical support, troubleshooting end-user issues, and reducing downtime by 20%. Created and maintained SAP system guides and user documentation to improve knowledge transfer. Monitored system performance, optimized workflows, and maintained 99.9% uptime. Collaborated with IT and operations teams to implement SAP updates, security patches, and best practices.
Data Survey & Entry Clerk (Project-Based) at Jones Lang LaSalle (JLL)
June 1, 2024 - June 1, 2024Collected and analyzed spatial and operational data to support corporate planning and reporting. Ensured high accuracy of data entry and troubleshooting across multiple platforms. Supported management with data requests, ensuring confidentiality standards.
Coding & Robotics Tutor | Quality Control Supervisor at NIIT / Nigenius
October 1, 2023 - October 1, 2023Delivered STEM education coding and robotics to primary/secondary students. Supervised ICT educators and led digital curriculum implementation across schools. Conducted quality assurance checks for educational hardware/software to maintain performance standards. Designed engaging lecture plans that increased student participation in technology programs by 50%.
Education
MSc in Data Analytics at BSBI Berlin School of Business and Innovation (in cooperation with University for the Creative Arts)
February 1, 2024 - January 1, 2026BSc Geography and Meteorology at Enugu State University of Science and Technology (ESUT)
October 1, 2006 - January 1, 2011Qualifications
Certificate in Project Management (PRINCE2)
January 1, 2015 - October 27, 2025TEFL
January 1, 2023 - October 27, 2025Professional Managers & Administrators
January 1, 2015 - October 27, 2025Industry Experience
Software & Internet, Professional Services, Education
Skills
Experience Level
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