Hi, I’m Elizabeth Chinyere Kanu, a SAP Technical Support and Data Analytics professional. I specialize in SAP S/4HANA troubleshooting, data collection, and process optimization, leveraging Python, SQL, Tableau, and Power BI to drive insights and operational improvements. I enjoy documenting technical solutions and training end-users to boost adoption and reduce downtime. Currently I’m pursuing an MSc in Data Analytics to deepen my analytical toolkit, while continuing to support business operations in fast-paced environments. I’m committed to collaboration, continuous learning, and delivering solutions that matter.

Elizabeth Chinyere Kanu

Hi, I’m Elizabeth Chinyere Kanu, a SAP Technical Support and Data Analytics professional. I specialize in SAP S/4HANA troubleshooting, data collection, and process optimization, leveraging Python, SQL, Tableau, and Power BI to drive insights and operational improvements. I enjoy documenting technical solutions and training end-users to boost adoption and reduce downtime. Currently I’m pursuing an MSc in Data Analytics to deepen my analytical toolkit, while continuing to support business operations in fast-paced environments. I’m committed to collaboration, continuous learning, and delivering solutions that matter.

Available to hire

Hi, I’m Elizabeth Chinyere Kanu, a SAP Technical Support and Data Analytics professional. I specialize in SAP S/4HANA troubleshooting, data collection, and process optimization, leveraging Python, SQL, Tableau, and Power BI to drive insights and operational improvements. I enjoy documenting technical solutions and training end-users to boost adoption and reduce downtime.

Currently I’m pursuing an MSc in Data Analytics to deepen my analytical toolkit, while continuing to support business operations in fast-paced environments. I’m committed to collaboration, continuous learning, and delivering solutions that matter.

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Language

English
Fluent
Igbo
Advanced
German
Beginner

Work Experience

Technical Support Representative (SAP) at ZNOTEC
April 1, 2025 - April 1, 2025
Delivered Tier 1–2 SAP S/4HANA technical support, troubleshooting end-user issues, and reducing downtime by 20%. Created and maintained SAP system guides and user documentation to improve knowledge transfer. Monitored system performance, optimized workflows, and maintained 99.9% uptime. Collaborated with IT and operations teams to implement SAP updates, security patches, and best practices.
Data Survey & Entry Clerk (Project-Based) at Jones Lang LaSalle (JLL)
June 1, 2024 - June 1, 2024
Collected and analyzed spatial and operational data to support corporate planning and reporting. Ensured high accuracy of data entry and troubleshooting across multiple platforms. Supported management with data requests, ensuring confidentiality standards.
Coding & Robotics Tutor | Quality Control Supervisor at NIIT / Nigenius
October 1, 2023 - October 1, 2023
Delivered STEM education coding and robotics to primary/secondary students. Supervised ICT educators and led digital curriculum implementation across schools. Conducted quality assurance checks for educational hardware/software to maintain performance standards. Designed engaging lecture plans that increased student participation in technology programs by 50%.

Education

MSc in Data Analytics at BSBI Berlin School of Business and Innovation (in cooperation with University for the Creative Arts)
February 1, 2024 - January 1, 2026
BSc Geography and Meteorology at Enugu State University of Science and Technology (ESUT)
October 1, 2006 - January 1, 2011

Qualifications

Certificate in Project Management (PRINCE2)
January 1, 2015 - October 27, 2025
TEFL
January 1, 2023 - October 27, 2025
Professional Managers & Administrators
January 1, 2015 - October 27, 2025

Industry Experience

Software & Internet, Professional Services, Education