Available to hire
I’m Kadisha Duncan, a results-driven and strategic professional with over 5 years of experience in client relations, financial operations, and sales. I excel at managing complex processes, building strong B2B relationships, and identifying revenue-generating opportunities.
I combine analytical strengths from a compliance-focused operations background with a proven track record of exceeding sales targets, and I’m eager to apply this blend to drive corporate client acquisition and retention.
Experience Level
Language
English
Fluent
Work Experience
Client Services/ Operations Assistant at Infolink Services (LINXS)
May 1, 2025 - May 1, 2025Cultivated and managed key relationships with partner banks, serving as a primary point of contact for complex financial inquiries and ensuring client satisfaction. Utilized analytical skills to reconcile high-value financial settlements, identifying and resolving discrepancies to maintain trust and contractual integrity with corporate partners. Developed and monitored reports on procedural compliance, providing insights that supported strategic decision-making for senior management.
Sales Associate (Remote) at HRM Marketing
May 1, 2025 - May 1, 2025Consistently exceeded sales targets by 10-15% for multiple quarters through proactive client engagement, strategic upselling, and effective needs-based selling. Built a robust portfolio of clients by identifying new business opportunities and managing the entire sales cycle from initial contact to close. Coordinated product logistics and inventory to fulfill client agreements effectively.
Customer Service Representative at CFG Partners (Island Finance)
January 1, 2020 - January 1, 2020Provided frontline customer service, resolving inquiries and supporting client relationships in a timely manner.
Accounts Payable Clerk at CFG Partners (Island Finance)
January 1, 2022 - January 1, 2022Processed and reconciled a high volume of invoices with meticulous attention to detail, ensuring accurate financial data — essential for accurate reservation data entry and ticketing. Successfully reduced operational expenses by implementing cost-saving strategies, contributing directly to the company's profitability. Ensured the timely application of credits and resolved outstanding financial memos, showcasing strong problem-solving skills in a compliance-focused role.
Data Entry Clerk (OJT) at Ministry of Social Development
September 1, 2018 - September 1, 2018Managed high-volume data entry and verification, maintaining exceptional accuracy and speed in a fast-paced environment. Supported administrative projects and responded efficiently to public inquiries, developing a strong foundation in customer service and information management.
Education
Associate Degree in Business Management at UWI ROYTEC
January 11, 2030 - January 1, 2026CXC Levels at St. Francois Girl’s College
January 11, 2030 - January 1, 2015Relevant Skills Training at Various
January 11, 2030 - October 27, 2025Qualifications
CXC Levels Certification
January 11, 2030 - January 1, 2015Relevant Skills Training
January 11, 2030 - October 27, 2025Industry Experience
Financial Services, Professional Services, Other
Experience Level
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