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I am a dedicated IT support and service desk professional with over 4 years of experience resolving technical issues, ensuring system uptime, and supporting business-critical applications. I am adaptable, possess structured problem-solving skills, and have a strong interest in cloud computing (AWS, Azure). I have proven ability to collaborate effectively in multicultural and fast-paced environments.…I am a dedicated IT support and service desk professional with over 4 years of experience resolving technical issues, ensuring system uptime, and supporting business-critical applications. I am adaptable, possess structured problem-solving skills, and have a strong interest in cloud computing (AWS, Azure). I have proven ability to collaborate effectively in multicultural and fast-paced environments.

Seymur Ingilabli

Web Developer, Programmer, AI Developer, +2

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I am a dedicated IT support and service desk professional with over 4 years of experience resolving technical issues, ensuring system uptime, and supporting business-critical applications. I am adaptable, possess structured problem-solving skills, and have a strong interest in cloud computing (AWS, Azure). I have proven ability to collaborate effectively in multicultural and fast-paced environments.…I am a dedicated IT support and service desk professional with over 4 years of experience resolving technical issues, ensuring system uptime, and supporting business-critical applications. I am adaptable, possess structured problem-solving skills, and have a strong interest in cloud computing (AWS, Azure). I have proven ability to collaborate effectively in multicultural and fast-paced environments.

Available to hire

I am a dedicated IT support and service desk professional with over 4 years of experience resolving technical issues, ensuring system uptime, and supporting business-critical applications.
I am adaptable, possess structured problem-solving skills, and have a strong interest in cloud computing (AWS, Azure). I have proven ability to collaborate effectively in multicultural and fast-paced environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Azerbaijani

Fluent

Turkish

Fluent

English

Fluent

Polish

Beginner

Work Experience

Service Desk Agent at Fujitsu

August 1, 2022 - October 27, 2025

Resolved incident tickets and reduced system downtime across enterprise environments. Supported hardware, software, and network troubleshooting; maintained BOH and POS2 systems; provided VNC configuration and remote desktop support; escalated critical issues and improved internal knowledge bases. Utilized Zendesk and Excalibur for task management, ticketing, and customer service tracking; Proficiently used Microsoft Excel, Word, Outlook, Slack and SharePoint for documentation and collaboration.

Financial Accountant at Infosys

July 1, 2022 - July 1, 2022

Processed financial transactions using SAP, AML, HAPY, and PACE. Checked and verified invoice tickets, including shipping addresses, dates, and expense details. Ensured alignment between invoices and recorded expenses, contacting clients to clarify discrepancies. Resolved invoice discrepancies using debit and credit memos. Maintained accurate and up-to-date client financial records.