Zakia Mouiguina
Hi there, I’m Zakia Mouiguina, a motivated and customer-focused professional based in Edmonton, Alberta.
About
Hi there, I’m Zakia Mouiguina, a motivated and customer-focused professional based in Edmonton, Alberta. I’ve built strong interpersonal and problem-solving skills through roles spanning retail, hospitality, and administrative support, and I excel at providing friendly, efficient service in fast-paced environments.
In my experience coordinating schedules, handling CRM records, and assisting management teams, I’m known for staying organized, communicating clearly, and helping both customers and colleagues feel heard and supported. I’m eager to bring a collaborative mindset and a proactive approach to new opportunities.
- 4 years' experience
- Joined October 2025
Skills· 2
Industry experience
- Travel & Hospitality
- Retail
- Professional Services
- Education
Work experience
Responded to customer inquiries via phone, email, and chat; resolved issues in a timely manner; managed CRM records and collaborated with internal teams to ensure customer satisfaction.
Delivered high-quality customer service, processed sales transactions, trained new employees on service standards, and maintained an organized, customer-focused environment during busy periods.
Provided high-level administrative support to executives, managed calendars, travel arrangements, correspondence, and office operations; assisted with event planning and coordination; prepared reports and maintained filing systems.
Education
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