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I’m Cesar Rojas, a Colombian professional with a Law degree and a Diploma in Project Management. I thrive at the intersection of business, technology, and people, driving cross-functional collaboration, program management, and customer-focused outcomes. In roles ranging from Engagement Manager at Microsoft to Operations and Customer Service positions, I have led strategic partnerships, streamlined processes, and delivered value for partners and customers. I’m fluent in Spanish and English, comfortable with cross-border teams and global delivery in software, travel, and retail sectors.…I’m Cesar Rojas, a Colombian professional with a Law degree and a Diploma in Project Management. I thrive at the intersection of business, technology, and people, driving cross-functional collaboration, program management, and customer-focused outcomes. In roles ranging from Engagement Manager at Microsoft to Operations and Customer Service positions, I have led strategic partnerships, streamlined processes, and delivered value for partners and customers. I’m fluent in Spanish and English, comfortable with cross-border teams and global delivery in software, travel, and retail sectors.

Cesar Rojas

Project Manager, Data Analyst, eCommerce Developer, +4

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I’m Cesar Rojas, a Colombian professional with a Law degree and a Diploma in Project Management. I thrive at the intersection of business, technology, and people, driving cross-functional collaboration, program management, and customer-focused outcomes. In roles ranging from Engagement Manager at Microsoft to Operations and Customer Service positions, I have led strategic partnerships, streamlined processes, and delivered value for partners and customers. I’m fluent in Spanish and English, comfortable with cross-border teams and global delivery in software, travel, and retail sectors.…I’m Cesar Rojas, a Colombian professional with a Law degree and a Diploma in Project Management. I thrive at the intersection of business, technology, and people, driving cross-functional collaboration, program management, and customer-focused outcomes. In roles ranging from Engagement Manager at Microsoft to Operations and Customer Service positions, I have led strategic partnerships, streamlined processes, and delivered value for partners and customers. I’m fluent in Spanish and English, comfortable with cross-border teams and global delivery in software, travel, and retail sectors.

Available to hire

I’m Cesar Rojas, a Colombian professional with a Law degree and a Diploma in Project Management. I thrive at the intersection of business, technology, and people, driving cross-functional collaboration, program management, and customer-focused outcomes.

In roles ranging from Engagement Manager at Microsoft to Operations and Customer Service positions, I have led strategic partnerships, streamlined processes, and delivered value for partners and customers. I’m fluent in Spanish and English, comfortable with cross-border teams and global delivery in software, travel, and retail sectors.

Skills

Microsoft Office

Google Drive

Experience Level

Microsoft Office

Expert

Google Drive

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Portuguese

Advanced

Work Experience

Engagement Manager at Microsoft

October 3, 2025 - October 3, 2025

Led strategic engagement with Independent Software Vendors (ISVs) to drive adoption of Microsoft Cloud solutions and accelerate go-to-market readiness. Acted as a trusted advisor, providing personalized guidance, resources, and support to help partners scale their SaaS offerings on Azure. Coordinated cross-functional efforts between technical, marketing, and sales teams to ensure program success. Tracked partner progress and identified growth opportunities to contribute to Microsoft's partner ecosystem expansion.

Inventory Manager at Toy Room Club

March 28, 2024 - March 28, 2024

Managed inventory levels and restocked supplies. Conducted regular inventory audits and reconciliations. Coordinated with suppliers for timely deliveries and implemented inventory control systems, enhancing skills in logistics and supply chain management.

Supervisor Tech Support Team at Asurion

May 14, 2023 - May 14, 2023

Supervised a team to ensure exceptional customer experiences and rapport building. Streamlined troubleshooting processes for non-tech-savvy customers, emphasizing simplicity and clarity. Led product positioning strategies and influenced sales to achieve monthly targets, earning Top Seller of the Month.

Customer Service Specialist - Resolutions 1 at Airbnb

December 20, 2020 - December 20, 2020

Helped customers (Hosts and Guests) take ownership to resolve misunderstandings about bookings according to policies. Authorized extra charges and reimbursements, maintained effective communication with customers, and provided compensations for unexpected inconveniences, creating a positive environment for high communication and understanding.

Customer Service and Tech Support Representative at Cricket Wireless

December 26, 2019 - December 26, 2019

Troubleshooted technical issues with mobile devices, assisted customers with various services and plans, set up and configured mobile devices, and provided support for account-related tasks. Escalated and collaborated on complex technical issues, and maintained documentation of interactions and resolutions.

Engagement Manager – ISV Success Program at Microsoft

October 3, 2025 - October 3, 2025

Led strategic engagement with Independent Software Vendors to drive adoption of Microsoft Cloud solutions and accelerate go-to-market readiness. Acted as trusted advisor, providing guidance, resources, and support to help partners scale their SaaS offerings on Azure. Coordinated cross-functional efforts between technical, marketing, and sales teams; tracked partner progress; identified growth opportunities; contributed to the Microsoft partner ecosystem expansion.