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I am a results-oriented professional based in Warsaw, Poland, with hands-on experience in customer experience, finance operations, and tax trainee roles. I excel at solving problems, coordinating cross-functional teams, and delivering high-quality service that boosts satisfaction and efficiency. Currently pursuing an MSc in Finance and Accounting at Vistula University_Phone details not available. Sign in: https://www.twine.net/signup_) after earning a BSc in Accounting and Finance from Olabisi Onabanjo University. I thrive in fast-paced environments, enjoy building strong vendor and client relationships, and am proficient with tools like Zendesk, NetSuite, and QuickBooks.…I am a results-oriented professional based in Warsaw, Poland, with hands-on experience in customer experience, finance operations, and tax trainee roles. I excel at solving problems, coordinating cross-functional teams, and delivering high-quality service that boosts satisfaction and efficiency. Currently pursuing an MSc in Finance and Accounting at Vistula University_Phone details not available. Sign in: https://www.twine.net/signup_) after earning a BSc in Accounting and Finance from Olabisi Onabanjo University. I thrive in fast-paced environments, enjoy building strong vendor and client relationships, and am proficient with tools like Zendesk, NetSuite, and QuickBooks.

Abisola Olawoyin

Data Scientist, Project Manager, Content Creator, +2

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I am a results-oriented professional based in Warsaw, Poland, with hands-on experience in customer experience, finance operations, and tax trainee roles. I excel at solving problems, coordinating cross-functional teams, and delivering high-quality service that boosts satisfaction and efficiency. Currently pursuing an MSc in Finance and Accounting at Vistula University_Phone details not available. Sign in: https://www.twine.net/signup_) after earning a BSc in Accounting and Finance from Olabisi Onabanjo University. I thrive in fast-paced environments, enjoy building strong vendor and client relationships, and am proficient with tools like Zendesk, NetSuite, and QuickBooks.…I am a results-oriented professional based in Warsaw, Poland, with hands-on experience in customer experience, finance operations, and tax trainee roles. I excel at solving problems, coordinating cross-functional teams, and delivering high-quality service that boosts satisfaction and efficiency. Currently pursuing an MSc in Finance and Accounting at Vistula University_Phone details not available. Sign in: https://www.twine.net/signup_) after earning a BSc in Accounting and Finance from Olabisi Onabanjo University. I thrive in fast-paced environments, enjoy building strong vendor and client relationships, and am proficient with tools like Zendesk, NetSuite, and QuickBooks.

Available to hire

I am a results-oriented professional based in Warsaw, Poland, with hands-on experience in customer experience, finance operations, and tax trainee roles. I excel at solving problems, coordinating cross-functional teams, and delivering high-quality service that boosts satisfaction and efficiency.

Currently pursuing an MSc in Finance and Accounting at Vistula University_Phone details not available. Sign in: https://www.twine.net/signup_) after earning a BSc in Accounting and Finance from Olabisi Onabanjo University. I thrive in fast-paced environments, enjoy building strong vendor and client relationships, and am proficient with tools like Zendesk, NetSuite, and QuickBooks.

Skills

Microsoft Excel

SQL

Experience Level

Microsoft Excel

Expert

SQL

Expert

Language

English

Fluent

Work Experience

Customer Experience Support Specialist at FOUNDEVER

November 1, 2023 - October 27, 2025

Delivering high-quality Omni-channel customer support across telephone, email and live chat platforms with a focus on order management, inquiries & issue resolution, and customer retention. Key accomplishments include achieving a perfect customer satisfaction rate, reducing response times by 20% via Zendesk and Guru, 90% first-contact resolution for escalated emails, and handling end-to-end order management (tracking, billing, returns, warranty) to ensure accurate transactions; followed up with customers for satisfaction and supported knowledge transfer through team training.

Finance Associate at RED MEDIA

August 1, 2023 - August 1, 2023

Managed financial operations including processing payments, account reconciliations, accounts payable & receivable, preparation of management reports, vendor relationships, and ensuring tax and regulatory compliance. Key accomplishments include reconciling bank statements, journal entries, P&L, and balance sheet accounts using QuickBooks; end-to-end payment processing; processing supplier invoices and liaising with vendors to strengthen relationships and prevent delays.

Tax Trainee at OPAWALE & CO. Accounting Firm

October 1, 2021 - October 1, 2021

Assisted in the preparation and filing of tax returns for individuals, corporations, and other entities, ensuring accuracy and regulatory compliance. Supported tax audits by gathering documentation and responding to inquiries, contributing to a seamless audit process. Achievements include maintaining 100% compliance with relevant tax laws and regulations and supporting major clients with monthly finance-related duties.