Available to hire
Hi there! I’m Kanij Fatema, a marketing and sales professional with a love for building strong customer relationships and turning strategic plans into measurable results. Over the past decade, I’ve led marketing initiatives, supported service delivery, and helped steer growth for tech-enabled companies in Bangladesh, and I’m now expanding my horizons in Germany. My hands-on approach combines market insight with practical execution to meet and exceed sales targets while delighting customers.
I’m currently pursuing a Master in International Tourism Development at Deggendorf Institute of Technology in Germany, and I’m excited to bring my background in marketing and service management to the tourism sector. In my spare time I enjoy traveling, drawing, and reading scientific articles, always curious to learn and collaborate with diverse teams.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Hindi
Intermediate
English
Advanced
German
Advanced
Work Experience
Stellvertretender Manager – Service and Support at Healthcare Information System Ltd.
December 1, 2020 - December 1, 2020Led technical service and support teams; ensured customer satisfaction and system availability; coordinated service projects and internal processes.
Deputy Manager – Service and Support Department at Healthcare Information System Ltd., Banani, Dhaka, Bangladesh
December 1, 2020 - December 1, 2020Leitung des technischen Service- und Supportteams; Sicherstellung der Kundenzufriedenheit und Systemverfügbarkeit; Koordination von Serviceprojekten und internen Prozessen.
Deputy Manager – Service and Support Department at Healthcare Information System Ltd.
December 1, 2020 - December 1, 2020Led the technical service and support teams; ensured customer satisfaction and system availability; coordinated service projects and internal processes.
Stellvertretender Manager – Service- und Supportabteilung at Healthcare Information System Ltd.
December 1, 2020 - December 1, 2020Leitung des technischen Service- und Supportteams; Sicherstellung der Kundenzufriedenheit und Systemverfügbarkeit; Koordination von Serviceprojekten und internen Prozessen
Senior Executive – Marketing and Sales at Prime Asset Development Ltd., Gulshan-1, Dhaka, Bangladesh
March 1, 2015 - March 1, 2015Verantwortlich für Marketingstrategien und Verkaufsförderung; Betreuung von Kundenbeziehungen und Geschäftsentwicklung; Unterstützung bei der Planung und Umsetzung von Verkaufszielen.
Senior Executive – Marketing and Sales at Prime Asset Development Ltd.
March 1, 2015 - March 1, 2015Verantwortung für Marketingstrategien und Verkaufsförderung; Betreuung von Kundenbeziehungen und Geschäftsentwicklung; Unterstützung bei der Planung und Umsetzung von Verkaufszielen
Call Center Mitarbeiterin at Call Center (Part-time)
July 1, 2009 - July 1, 2009Customer service role during studies.
Call Center Agent at Call Center (Nebentätigkeit während des Studiums)
July 1, 2009 - July 1, 2009Teilzeitstelle während des Studiums.
Call Center Mitarbeiterin at Call Center (part-time during studies)
July 1, 2009 - July 1, 2009Part-time role during studies.
Call Center Mitarbeiterin
July 1, 2009 - July 1, 2009Nebentätigkeit während des Studiums
Education
Master of International Tourism Development at Deggendorf Institute of Technology (DIT)
April 1, 2020 - June 1, 2025Bachelor of Business Administration (BBA) at Asian University of Bangladesh, Dhaka, Bangladesh
January 1, 2007 - September 1, 2011Schulabschluss / Abitur at Dhaka, Bangladesh
December 1, 2005 - October 27, 2025Master at Deggendorf Institute of Technology (DIT)
April 1, 2020 - June 1, 2025Bachelor at Asian University of Bangladesh, Dhaka
January 1, 2007 - September 1, 2011Abitur at Dhaka, Bangladesh
December 1, 2005 - October 27, 2025Abitur at Dhaka, Bangladesh
December 1, 2005 - December 31, 2005Bachelor of Business Administration (BBA) at Asian University of Bangladesh, Dhaka, Bangladesh
January 1, 2007 - September 1, 2011Master of International Tourism Development at Deggendorf Institute of Technology (DIT)
April 1, 2020 - June 1, 2025Master in International Tourism Development at Deggendorf Institute of Technology (DIT)
April 1, 2020 - June 1, 2025Bachelor of Business Administration (BBA) at Asian University of Bangladesh
January 1, 2007 - September 1, 2011Schulabschluss (Abiturniveau) at Bangladesh
December 1, 2005 - November 7, 2025Qualifications
English Proficiency – English (C1) - British Council
May 1, 2003 - June 1, 2003Begleiterin & Dolmetscherin – Austauschprojekt Gesundheits- und Krankenpflegerinnen
December 1, 2008 - January 1, 2009IFITT Masterclass on eTourism
January 1, 2021 - January 15, 20212-week European IFITT Masterclass on eTourism
January 11, 2030 - November 3, 2025Begeleiterin & Dolmetscherin im Austauschprojekt für Gesundheits- und Krankenpflegerinnen, University of Vermont/Dhaka
December 1, 2008 - January 31, 2009English (C1) - British Council
May 1, 2003 - June 1, 2003Abitur
December 1, 2005 - December 31, 2005Industry Experience
Healthcare, Travel & Hospitality, Software & Internet, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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