I am a competent Sales, Account Management, Administration and Customer Service professional with over 17 years’ experience in scientific sales, insurance and IT/ITO industries. I excel at organizational skills and building strong relationships, and I bring the ability to contribute to company objectives, set a standard of excellence in the workplace, and be a positive team player.

Enrica Walsh

I am a competent Sales, Account Management, Administration and Customer Service professional with over 17 years’ experience in scientific sales, insurance and IT/ITO industries. I excel at organizational skills and building strong relationships, and I bring the ability to contribute to company objectives, set a standard of excellence in the workplace, and be a positive team player.

Available to hire

I am a competent Sales, Account Management, Administration and Customer Service professional with over 17 years’ experience in scientific sales, insurance and IT/ITO industries.

I excel at organizational skills and building strong relationships, and I bring the ability to contribute to company objectives, set a standard of excellence in the workplace, and be a positive team player.

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Language

English
Fluent

Work Experience

Founder / Virtual Assistant at The Virtual Fix
March 1, 2025 - October 27, 2025
Remote business support for small to mid-sized businesses, handling admin, scheduling, data entry, client communications, and project coordination to help clients operate efficiently.
Technical Service Coordinator at Onelab
March 1, 2025 - March 1, 2025
Technical sales and support nationwide to manufacturing, research, industrial and dairy industries; administration and quoting; scheduling and managing a small team of engineers.
Internet Assessor at Lionbridge
March 1, 2021 - March 1, 2021
Quality assurance of websites and search engines.
Office Manager at CWP Limited
December 1, 2020 - December 1, 2020
Small business office administration.
Account Executive (part-time maternity leave contract) at Competenz
February 1, 2019 - February 1, 2019
Day to day relationship management and administration of an existing provider portfolio.
Scientific Representative / Territory Manager at Global Science a VWR Company
July 1, 2017 - July 1, 2017
Sales and account management for clinical and research portfolios; providing strong customer service, sales and after-sales support; business development of new accounts.
SME Relationship Manager at Southern Cross Health Society
June 1, 2015 - June 1, 2015
Account management and sales for small to medium-sized enterprises; administration, support and providing a one-stop shop to over 200 businesses; relationship building of new and existing accounts.
Sales Coordinator / Customer Service Representative at Global Science a VWR Company
May 1, 2012 - May 1, 2012
Instrumentation support for key accounts in analytical, environmental chemistry and research; providing outstanding customer service nationwide; order processing and quoting.
Technical Service Coordinator at Onelab
March 1, 2021 - March 1, 2025
Technical sales and support nationwide to manufacturing, research, industrial and dairy industries; Administration and quoting; Scheduling and managing a small team of Engineers.
Internet Assessor at Lionbridge
February 1, 2018 - March 1, 2021
Quality assurance of websites and search engines.
Office Manager at CWP Limited
January 1, 2018 - December 1, 2020
Small business office administration.
Account Executive at Competenz
July 1, 2018 - February 1, 2019
Day to day relationship management and administration of an existing provider portfolio.
Scientific Representative / Territory Manager at Global Science, a VWR Company
July 1, 2015 - July 1, 2017
Sales and account management for clinical and research portfolios; providing strong customer service, sales and after-sales support; business development of new accounts.
SME Relationship Manager at Southern Cross Health Society
October 1, 2012 - June 1, 2015
Account management and sales for small to medium-sized enterprises; administration and providing a one-stop shop to over 200 businesses; relationship building of new and existing accounts.
Sales Coordinator / Customer Service Representative at Global Science, a VWR Company
April 1, 2008 - May 1, 2012
Instrumentation support for key accounts in analytical, environmental chemistry and research; providing outstanding customer service nationwide; order processing and quoting.

Education

Bachelor of Science at University of Auckland
January 1, 2004 - January 1, 2007
Bachelor of Science at University of Auckland
January 1, 2004 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Life Sciences, Professional Services, Manufacturing, Software & Internet, Retail