Hi, I’m Angelo Gatti Neto. I’ve spent more than 15 years building and scaling operations across administration, franchise management, and customer success. I excel at turning complex processes into clear workflows, creating KPI dashboards, and leading cross-functional teams to deliver consistent results. I’m fluent in English and comfortable in international and remote settings. My track record includes launching a franchise system, optimizing vendor and compliance processes, and designing onboarding and training playbooks that help teams perform at their best.

Angelo Gatti Neto

Hi, I’m Angelo Gatti Neto. I’ve spent more than 15 years building and scaling operations across administration, franchise management, and customer success. I excel at turning complex processes into clear workflows, creating KPI dashboards, and leading cross-functional teams to deliver consistent results. I’m fluent in English and comfortable in international and remote settings. My track record includes launching a franchise system, optimizing vendor and compliance processes, and designing onboarding and training playbooks that help teams perform at their best.

Available to hire

Hi, I’m Angelo Gatti Neto. I’ve spent more than 15 years building and scaling operations across administration, franchise management, and customer success. I excel at turning complex processes into clear workflows, creating KPI dashboards, and leading cross-functional teams to deliver consistent results.

I’m fluent in English and comfortable in international and remote settings. My track record includes launching a franchise system, optimizing vendor and compliance processes, and designing onboarding and training playbooks that help teams perform at their best.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Portuguese
Fluent
English
Fluent

Work Experience

Administrative Partner at Estética Kirei Franchising
January 1, 2024 - January 1, 2024
Led business operations and expansion through implementation of a franchise model, standardized administrative processes and SOPs, and designed dashboards enabling faster decision-making; managed vendor relations, finances, and compliance for owned and franchised units.
Customs Clearance Support at FEDEX
January 1, 2009 - January 1, 2009
Supported import/export operations, handling documentation and compliance with customs regulations; collaborated with international partners to ensure timely delivery and customer satisfaction.
Administrative Assistant at Levi’s Stores
January 1, 2003 - January 1, 2003
Managed administrative tasks including reporting, stock control, and support for sales operations; provided customer support to improve service standards across multiple stores.

Education

Bachelor’s in Business Administration, Foreign Trade emphasis at UNIP
January 1, 2000 - January 1, 2004

Qualifications

Understanding Franchising Program
January 1, 2018 - October 27, 2025
Emotional Intelligence
January 1, 2001 - October 27, 2025
SEO & Digital Marketing
January 1, 2021 - December 31, 2023
Photoshop
January 1, 2023 - October 27, 2025

Industry Experience

Professional Services, Retail, Media & Entertainment, Education, Software & Internet