Taquita Dodson
Hello! I'm Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics.
About
Hello! I’m Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking.
I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I’m seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.
- Joined October 2025
Skills· 2
Industry experience
- Healthcare
- Professional Services
- Transportation & Logistics
More experts in Nashville, United States
Work experience· 5 roles
Provided high-quality support to members by resolving inquiries related to medical claims and benefits. Used internal systems to document call details, track claim statuses, and ensure timely resolution. Maintained performance metrics for call quality and resolution time, and independently managed schedules and email channels to drive productivity and quality scores.
Verified dental and medical insurance eligibility and benefits prior to patient appointments. Processed and submitted insurance claims, followed up on unpaid or denied claims. Posted patient and insurance payments, issued refunds, and reconciled account balances. Communicated with patients regarding balances, payment options, and financial policies.
Supported HR team with onboarding, payroll, and employee records. Assisted employees with benefits questions and application issues. Scheduled training sessions and provided admin support to recruiters. Ensured confidentiality and compliance with HR best practices.
Education
Certifications and awards
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