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Hello! I'm Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking. I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I'm seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.…Hello! I'm Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking. I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I'm seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.

Taquita Dodson

Content Producer, Content Creator, Project Manager, +2

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Hello! I'm Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking. I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I'm seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.…Hello! I'm Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking. I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I'm seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.

Available to hire

Hello! I’m Taquita Dodson, a flexible and detail-oriented professional with a solid track record in healthcare administration, human resources support, and logistics. I thrive in remote, fast-paced environments and enjoy turning busy workloads into organized, on-time outcomes through strong communication and multitasking.

I excel at balancing customer and internal stakeholder needs, maintaining accurate records, and driving productivity with thoughtful scheduling and process improvements. I’m seeking a remote role where I can bring my diverse background to support HR, healthcare operations, and administrative teams.

Skills

Microsoft Office

Google Drive

Experience Level

Microsoft Office

Expert

Google Drive

Expert

Work Experience

Claims and Benefits Representative at WellCare Health Plans

July 1, 2025 - July 1, 2025

Provided high-quality support to members by resolving inquiries related to medical claims and benefits. Used internal systems to document call details, track claim statuses, and ensure timely resolution. Maintained performance metrics for call quality and resolution time, and independently managed schedules and email channels to drive productivity and quality scores.

Patients Account Coordinator at Delta Dental of TN

August 1, 2023 - August 1, 2023

Verified dental and medical insurance eligibility and benefits prior to patient appointments. Processed and submitted insurance claims, followed up on unpaid or denied claims. Posted patient and insurance payments, issued refunds, and reconciled account balances. Communicated with patients regarding balances, payment options, and financial policies.

HR Coordinator at Ryder Inc.

October 1, 2022 - October 1, 2022

Supported HR team with onboarding, payroll, and employee records. Assisted employees with benefits questions and application issues. Scheduled training sessions and provided admin support to recruiters. Ensured confidentiality and compliance with HR best practices.

HR Operations Specialist at Amazon

July 1, 2020 - July 1, 2020

Managed employee leave of absence cases, including paid leave, FMLA, and short-term disability requests, ensuring compliance with company policy and state regulations. Supported payroll functions by reviewing timekeeping records, resolving discrepancies, and coordinating with employees to ensure accurate, timely pay. Acted as first point of contact for employees regarding benefits, leave policies, and payroll inquiries, providing clear guidance and support. Maintained accurate employee records and documentation for audits, compliance, and HR reporting. Partnered with HR Business Partners to resolve sensitive employee issues with professionalism and confidentiality.

Associate Access Specialist at Vanderbilt Medical Center

July 1, 2017 - July 1, 2017

Scheduled medical appointments and processed referrals. Supported patients through COVID hotline by providing guidance and information. Managed benefits coordination and administrative tasks in a high-volume environment. Worked with confidential health records in compliance with HIPAA.