I'm a motivated and detail-oriented communicator with a passion for helping people and improving customer experiences. I bring strong interpersonal and organizational skills, with experience managing inquiries, resolving issues, and supporting clients in fast-paced digital environments. I thrive working independently in remote settings and enjoy collaborating with teams to design solutions that make a real difference. With a background in communication, research, and digital tools, I'm eager to contribute to teams and help creators and businesses thrive in an AI-driven, freelance-first world.

Reece McReynolds

I'm a motivated and detail-oriented communicator with a passion for helping people and improving customer experiences. I bring strong interpersonal and organizational skills, with experience managing inquiries, resolving issues, and supporting clients in fast-paced digital environments. I thrive working independently in remote settings and enjoy collaborating with teams to design solutions that make a real difference. With a background in communication, research, and digital tools, I'm eager to contribute to teams and help creators and businesses thrive in an AI-driven, freelance-first world.

Available to hire

I’m a motivated and detail-oriented communicator with a passion for helping people and improving customer experiences. I bring strong interpersonal and organizational skills, with experience managing inquiries, resolving issues, and supporting clients in fast-paced digital environments.

I thrive working independently in remote settings and enjoy collaborating with teams to design solutions that make a real difference. With a background in communication, research, and digital tools, I’m eager to contribute to teams and help creators and businesses thrive in an AI-driven, freelance-first world.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Graduate Assistant at Toronto Metropolitan University
September 1, 2024 - October 28, 2025
Evaluated student assignments and exams with consistency and accuracy, ensuring timely feedback. Maintained grading records and supported instructors with administrative tasks as needed.
Junior Researcher at Canada Mortgage and Housing Corporation (CMHC)
May 1, 2024 - October 28, 2025
Conducted in-depth research on the affordable housing crisis, specifically targeting Indigenous communities, which aimed to uncover critical insights for effective policy development. Developed recommendations that support policies promoting reconciliation and equitable access to housing, helping to ensure that all communities have the opportunity for safe and affordable living. Analyzed data and community needs, which provided a clearer understanding of culturally appropriate housing solutions, ultimately contributing to more relevant and effective policy suggestions. Internship extended from 4 to 8 months based on performance and business needs.
Teaching Assistant at University of Waterloo
September 1, 2022 - October 28, 2025
Supported course delivery through a range of administrative tasks, contributing to an efficient and student-focused learning environment. Oversaw classroom logistics, including technical equipment setup and operational readiness for lectures or labs.
Junior Web Developer at Level 3 Design Co.
October 1, 2020 - October 1, 2020
Designed and maintained responsive websites that were clear, fast, and easy to navigate, ensuring a smooth experience for every user. Worked closely with clients and creative teams to shape site layouts, organize content, and bring their brand stories to life online. Audited pages across different browsers and devices, spotting and fixing any design or functionality issues before launch. Stayed organized through every stage of a project, managing updates, tracking progress, and keeping communication open.
Freelance Web Developer at Self-Employed / Freelance
September 1, 2020 - September 1, 2020
Developed and maintained client-focused websites, ensuring alignment with business goals, brand identity, and user experience best practices. Worked closely with clients and creative teams to shape site layouts, organize content, and bring their brand stories to life online. Audited pages across different browsers and devices, spotting and fixing any design or functionality issues before launch. Stayed organized through every stage of a project, managing updates, tracking progress, and keeping communication open.

Education

Master of Urban Development at Toronto Metropolitan University
September 1, 2024 - October 28, 2025
Master of Urban and Regional Planning at Queen's University
September 1, 2019 - April 1, 2024
Honours Bachelor of Global Business and Digital Arts at University of Waterloo
September 1, 2009 - April 1, 2015

Qualifications

Generative AI Leader
September 1, 2025 - October 28, 2025
Google Digital Marketing & E-Commerce Professional Certificate
July 1, 2025 - August 1, 2025
Generative AI Automation
September 1, 2025 - October 28, 2025
Sustainable Cities Specialization
July 1, 2019 - August 1, 2019

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment, Non-Profit Organization

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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