Available to hire
I am a dedicated and enthusiastic professional with over three years of experience, specializing in Office applications, Microsoft Azure (AZ-900), and ServiceNow.
I am a lifelong learner who embraces new challenges, I tackle tasks with an open mindset, demonstrating flexibility and intuition in my problem-solving approach, and I am committed to delivering exceptional customer service and solutions.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Operations/Logistics Assistant at Sencycle Europe SP.ZO.O
August 1, 2025 - August 1, 2025Responsible for detailing bike models and colors, preparing products for shipping, overseeing assembly of electric bikes, managing order delivery, and performing data entry for bike verification and processing.
Customer Service Support at Airtel Networks Limited
January 1, 2019 - January 1, 2019Evaluated tickets to identify issues and develop solutions, created and escalated incidents in ServiceNow, coordinated online customer communications, and updated customer accounts to ensure data accuracy and support future interactions; informed customers about promotions to boost sales.
Education
BSc in Business Administration at Wyższa Szkoła Zarządzania i Administracji Opole
February 1, 2022 - April 1, 2025ND in Public Administration at Owo Polytechnic
May 1, 2016 - April 1, 2018Qualifications
Azure AZ-900 Certification
October 1, 2023 - October 28, 2025Industry Experience
Telecommunications, Transportation & Logistics, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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