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Hi, I’m Funmi Ariyo—a dedicated Sales Support Specialist with over six years of experience enabling sales teams to perform at their best. I excel at streamlining processes, handling complex customer inquiries, and ensuring clear, proactive communication across sales, customers, and internal teams. I’m excited to bring my CRM know-how, problem-solving mindset, and collaborative spirit to a dynamic sales-support role, where I can help improve client satisfaction, retention, and data-driven sales outcomes.…Hi, I’m Funmi Ariyo—a dedicated Sales Support Specialist with over six years of experience enabling sales teams to perform at their best. I excel at streamlining processes, handling complex customer inquiries, and ensuring clear, proactive communication across sales, customers, and internal teams. I’m excited to bring my CRM know-how, problem-solving mindset, and collaborative spirit to a dynamic sales-support role, where I can help improve client satisfaction, retention, and data-driven sales outcomes.

Funmi Ariyo

Presenter, Content Creator, Voiceover Artist, +2

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Hi, I’m Funmi Ariyo—a dedicated Sales Support Specialist with over six years of experience enabling sales teams to perform at their best. I excel at streamlining processes, handling complex customer inquiries, and ensuring clear, proactive communication across sales, customers, and internal teams. I’m excited to bring my CRM know-how, problem-solving mindset, and collaborative spirit to a dynamic sales-support role, where I can help improve client satisfaction, retention, and data-driven sales outcomes.…Hi, I’m Funmi Ariyo—a dedicated Sales Support Specialist with over six years of experience enabling sales teams to perform at their best. I excel at streamlining processes, handling complex customer inquiries, and ensuring clear, proactive communication across sales, customers, and internal teams. I’m excited to bring my CRM know-how, problem-solving mindset, and collaborative spirit to a dynamic sales-support role, where I can help improve client satisfaction, retention, and data-driven sales outcomes.

Available to hire

Hi, I’m Funmi Ariyo—a dedicated Sales Support Specialist with over six years of experience enabling sales teams to perform at their best. I excel at streamlining processes, handling complex customer inquiries, and ensuring clear, proactive communication across sales, customers, and internal teams.

I’m excited to bring my CRM know-how, problem-solving mindset, and collaborative spirit to a dynamic sales-support role, where I can help improve client satisfaction, retention, and data-driven sales outcomes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

Work Experience

Customer Service Representative at Alfred & Victoria Associates

January 1, 2023 - October 28, 2025

Managed a high-volume client portfolio (50+ complex inquiries daily) via phone and email; utilized CRM to track interactions with 98% accuracy; coordinated with cross-functional teams including sales and logistics to resolve escalated service issues; onboarded new customers, driving retention during the initial 90 days.

Sales Support Specialist at Tinylittlecakes Confectioneries

June 1, 2023 - June 1, 2023

Provided admin support to the sales team, managed schedules, orders, and travel; ensured accuracy and timely product delivery; worked with premium customers to deliver high-level service; generated and analyzed sales reports to identify trends and opportunities; supported marketing with materials and product information.

Sales Assistant at George Residence, Lagos

January 1, 2020 - January 1, 2020

Delivered exceptional customer support via email, phone, and live chat; managed inquiries and reservations; coordinated site visits; maintained CRM records and coordinated with events and catering to ensure seamless client experiences.

Customer Relationship Manager at Diamond Bank PLC

February 1, 2018 - February 1, 2018

Provided customer support across channels; collaborated with cross-functional teams to resolve issues; assisted in preparation and execution of sales presentations, proposals, and contracts; onboarded new customers and promoted bank products (credit/debit cards); handled transfers and confidential data.