I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment. Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

Irene Freddy Jesto

I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment. Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

Available to hire

I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment.

Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

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Experience Level

Expert
Intermediate

Work Experience

Sales Specialist (Part-time) at Iaco Sac Boutique
September 1, 2025 - October 28, 2025
Currently serving as a Client Advisor in a permanent part-time, hybrid role, providing personalized styling and sales guidance to a diverse clientele.
Sales Specialist (Part-time) at Fossil Group, Inc.
October 1, 2025 - October 1, 2025
Consistently exceeded sales targets by delivering on-site customer service and product knowledge; managed brand representation and visual merchandising in a high-traffic retail environment.
Model / Fashion Styling at Iconix International
October 1, 2025 - October 1, 2025
Worked as a Client Advisor and Fashion Stylist for an international agency, managing client relations and providing styling advice for various campaigns and events.
Airline Customer Service Agent at Swissport Tanzania
November 1, 2022 - November 1, 2022
Delivered customer service to domestic and international passengers, handling check-in, boarding, and ticketing; resolved complaints and trained new staff on procedures.
Fashion Model at Swahili Fashion Week & Awards
September 1, 2021 - September 1, 2021
Participated in major fashion events and campaigns, gaining experience in commercial modeling and professional presentation.

Education

Diploma in Advertising and Marketing Communications at Humber Polytechnic – Lakeshore Campus
September 1, 2024 - April 1, 2026
Business/Corporate Communications at AUC - School of Continuing Education
January 1, 2023 - January 1, 2024
Bachelor of Arts in Psychology at University of Dar es Salaam
January 11, 2030 - October 28, 2025

Qualifications

Airline Certificate Canada
January 11, 2030 - October 28, 2025
Airline Certificate Tanzania
January 11, 2030 - October 28, 2025
Customer Service Excellence (Swissport - 2021)
January 1, 2021 - October 28, 2025
Conflict Resolution and De-escalation (2022)
January 1, 2022 - October 28, 2025
First Aid & CPR (St. John Ambulance) – 2021
January 1, 2021 - October 28, 2025

Industry Experience

Retail, Media & Entertainment, Travel & Hospitality, Professional Services, Transportation & Logistics