I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment. Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

Irene Freddy Jesto

I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment. Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

Available to hire

I am a results-driven Sales & Marketing Specialist with experience across airline, retail sales, and marketing sectors. I am pursuing a Diploma in Advertising and Marketing Communications at Humber Polytechnic, where I am building practical skills in sales management, brand development, and VIP services, complemented by a background in psychology. I bring strong communication, problem-solving, and cross-cultural skills, and I am eager to apply my experience to deliver exceptional service and drive brand growth in a dynamic commercial environment.

Former Miss Tourism Ruvuma 2020 (4th Runner-Up), I leverage leadership, presentation, and client-relations strengths in fashion styling, brand representation, and customer-centric roles. I am passionate about collaborating across teams to create engaging customer experiences and compelling brand stories.

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Experience Level

Expert
Intermediate

Work Experience

Model / Fashion Styling at Iconix International
October 1, 2025 - October 1, 2025
Worked as a Client Advisor and Fashion Stylist for an international agency, managing client relations and providing styling advice for various campaigns and events.
Sales Specialist (Part-time) at Fossil Group, Inc.
October 1, 2025 - October 1, 2025
Consistently exceeded sales targets by delivering on-site customer service and product knowledge; managed brand representation and visual merchandising in a high-traffic retail environment.
Sales Specialist (Part-time) at Iaco Sac Boutique
September 1, 2025 - October 28, 2025
Currently serving as a Client Advisor in a permanent part-time, hybrid role, providing personalized styling and sales guidance to a diverse clientele.
Airline Customer Service Agent at Swissport Tanzania
November 1, 2022 - November 1, 2022
Delivered customer service to domestic and international passengers, handling check-in, boarding, and ticketing; resolved complaints and trained new staff on procedures.
Fashion Model at Swahili Fashion Week & Awards
September 1, 2021 - September 1, 2021
Participated in major fashion events and campaigns, gaining experience in commercial modeling and professional presentation.

Education

Diploma in Advertising and Marketing Communications at Humber Polytechnic – Lakeshore Campus
September 1, 2024 - April 1, 2026
Business/Corporate Communications at AUC - School of Continuing Education
January 1, 2023 - January 1, 2024
Bachelor of Arts in Psychology at University of Dar es Salaam
January 11, 2030 - October 28, 2025

Qualifications

Airline Certificate Canada
January 11, 2030 - October 28, 2025
Airline Certificate Tanzania
January 11, 2030 - October 28, 2025
Customer Service Excellence (Swissport - 2021)
January 1, 2021 - October 28, 2025
Conflict Resolution and De-escalation (2022)
January 1, 2022 - October 28, 2025
First Aid & CPR (St. John Ambulance) – 2021
January 1, 2021 - October 28, 2025

Industry Experience

Retail, Media & Entertainment, Travel & Hospitality, Professional Services, Transportation & Logistics