I am a dedicated professional with experience in remote communication, administration, and client support across digital platforms. I excel at managing client interactions, handling inquiries, and ensuring customer satisfaction. My background in Medical Biology supports a strong foundation in patient/client care and operational management. I am eager to deliver exceptional service and contribute positively in professional sectors.

Shekaina Silva

I am a dedicated professional with experience in remote communication, administration, and client support across digital platforms. I excel at managing client interactions, handling inquiries, and ensuring customer satisfaction. My background in Medical Biology supports a strong foundation in patient/client care and operational management. I am eager to deliver exceptional service and contribute positively in professional sectors.

Available to hire

I am a dedicated professional with experience in remote communication, administration, and client support across digital platforms. I excel at managing client interactions, handling inquiries, and ensuring customer satisfaction.

My background in Medical Biology supports a strong foundation in patient/client care and operational management. I am eager to deliver exceptional service and contribute positively in professional sectors.

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Language

English
Fluent

Work Experience

Native ESL Tutor (remotely) at Myeongseokan English
September 1, 2023 - October 28, 2025
Conducted individualized English conversational classes for diverse age groups; developed customized lesson plans and instructional materials; utilized multiple teaching strategies to enhance engagement; scheduled and managed classes, maintained student records, and handled inquiries via email; supported lessons through video conferencing and messaging apps.
English Voice Artist (remotely) at Water of Life Church
September 1, 2023 - October 28, 2025
Recorded 700+ professional voice-overs for daily evening prayer and Sunday sermons for YouTube channel; maintained high quality and consistency in recordings.
Nutritionist and Dietician’s Assistant - Internship at DARE Clinic
July 1, 2022 - July 1, 2022
Completed 200-hour internship; managed patient charts, prepared IV drip ingredients, maintained accurate records, and ensured a clean environment; shadowed doctors during dermatology treatments; assisted in inventory and front desk operations.
Laboratory Assistant - Internship at Far Eastern University (FEU)
July 1, 2022 - July 1, 2022
Completed 20 hours of internship; assisted stock room organization, prepared for microbiology experiments, and recorded inventory; supported autoclaving and sample-related tasks.
Translator at Children For Tomorrow Project
January 1, 2016 - January 1, 2016
Translated over a thousand letters; assisted annual programs with musical entertainment; interpreted main annual events.
Volunteer Assistant Teacher at Dynamic Learning Center
January 1, 2019 - January 1, 2019
Assisted in teaching Math, Science, English, and Social Studies; managed classroom inquiries and supported student learning tasks.
Volunteer Worker at Paalam International School
May 1, 2018 - May 1, 2018
Supported school operations; assisted principal and office staff; prepared and handwritten certificates for 2018 sports meet; volunteered over 500 hours across two terms.
Volunteer Assistant Supervisor at Paalam International School
May 1, 2018 - May 1, 2018
Assisted lead supervisor in managing Grade 2 classroom; provided one-on-one help; scored and recorded tests; helped organize daily routines and activities.
Finance Executive Officer at Young Women’s Christian Association (YWCA) - FEU Chapter
July 1, 2023 - July 1, 2023
Planned, budgeted, and audited financial matters; managed records and receipts; prepared and submitted financial reports for transactions.
Executive Committee Member (Finance & Logistics Team) at FEU PEACE T.A.Y.O. Organization
August 1, 2023 - August 1, 2023
Attended meetings; contributed solutions and ideas; coordinated with partner companies to enhance organizational activities.

Education

BS in Biology (medical biology track) at Far Eastern University (FEU), Manila, Philippines
January 1, 2019 - January 1, 2023
High School (Advanced Level) - Science at Paalam International School, Wattala, Sri Lanka
January 1, 2016 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Life Sciences, Media & Entertainment, Professional Services