With a career built on client-facing roles, I have consistently prioritized understanding and exceeding customer expectations. Every interaction has been an opportunity to learn, adapt, and ensure that each customer feels heard and valued. Throughout my professional experience, I have developed strong communication, problem-solving, and relationship-building skills. I am committed to continuous learning, constantly seeking ways to better understand customer needs and deliver solutions that enhance their experience. I thrive in fast-paced environments and excel at turning challenges into opportunities to create positive outcomes for both the customer and the organization. I am committed to inclusivity, and providing exceptional support to the community. I am eager to contribute my experience, enthusiasm, and dedication to a team that values innovative solutions and genuine customer care. I would welcome the opportunity to discuss how my skills and approach align with your teams mission and how I can contribute to delivering outstanding service.

Krittika Singh

With a career built on client-facing roles, I have consistently prioritized understanding and exceeding customer expectations. Every interaction has been an opportunity to learn, adapt, and ensure that each customer feels heard and valued. Throughout my professional experience, I have developed strong communication, problem-solving, and relationship-building skills. I am committed to continuous learning, constantly seeking ways to better understand customer needs and deliver solutions that enhance their experience. I thrive in fast-paced environments and excel at turning challenges into opportunities to create positive outcomes for both the customer and the organization. I am committed to inclusivity, and providing exceptional support to the community. I am eager to contribute my experience, enthusiasm, and dedication to a team that values innovative solutions and genuine customer care. I would welcome the opportunity to discuss how my skills and approach align with your teams mission and how I can contribute to delivering outstanding service.

Available to hire

With a career built on client-facing roles, I have consistently prioritized understanding and exceeding customer expectations. Every interaction has been an opportunity to learn, adapt, and ensure that each customer feels heard and valued.

Throughout my professional experience, I have developed strong communication, problem-solving, and relationship-building skills. I am committed to continuous learning, constantly seeking ways to better understand customer needs and deliver solutions that enhance their experience. I thrive in fast-paced environments and excel at turning challenges into opportunities to create positive outcomes for both the customer and the organization.

I am committed to inclusivity, and providing exceptional support to the community. I am eager to contribute my experience, enthusiasm, and dedication to a team that values innovative solutions and genuine customer care.

I would welcome the opportunity to discuss how my skills and approach align with your teams mission and how I can contribute to delivering outstanding service.

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Language

English
Fluent

Work Experience

Intern - Account Coordinator at Havas Melbourne
October 1, 2018 - October 1, 2018
Supported account coordination for client campaigns, assisting the team with day-to-day campaign execution and client communications.
Account Executive / Senior Account Executive at McCann Commonwealth Thailand
January 1, 2017 - January 1, 2017
Managed client relationships and advertising campaigns for Chevrolet Vietnam and Indonesia, leading cross-functional teams to deliver campaigns.
Customer Success Manager at Traffic Guard
April 1, 2021 - April 1, 2021
Onboarded and retained SaaS customers; contributed to onboarding processes and customer success initiatives.
Founder at KUL
January 1, 2023 - January 1, 2023
Developed an app that quantifies mental wellbeing and reports insights back to users, including creating a training plan to improve wellbeing.
Senior Patient Experience Specialist at Midnight Health
December 1, 2024 - December 1, 2024
Managing patients for an online medical service, specialising in sexual health and weight loss; contributing to customer experience improvements.

Education

Masters of Entrepreneurship at University of Melbourne
January 1, 2019 - November 1, 2019
Masters of Marketing Communications at University of Melbourne
January 1, 2017 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Professional Services, Media & Entertainment, Education