Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Representative at Concentrix Company
September 30, 2024 - September 30, 2024Strong attention to detail and document interpretation; familiarity with MS Office Suite and other digital tools; comfortable with structured workflows and procedures; excellent written and verbal communication; proven ability to contribute to a global service team.
Call Center Agent at The BPO Professionals Call Center
October 31, 2022 - October 31, 2022Provided information about products or services; addressed billing or account issues; assisted and supported customers through various channels; collaborated with internal teams to resolve issues and improve customer experience.
Customer Support Agent at Lion Finance Company
September 30, 2021 - September 30, 2021Resolves customer inquiries; handles billing and account issues; maintains strong customer relationships; supports data processing and multi-channel communication.
Education
Bachelor of Science in Sustainable Building Engineering at Poznan University of Technology
January 11, 2030 - October 28, 2025Qualifications
Effective Communication and Presentations Skills
January 11, 2030 - October 28, 2025Industry Experience
Financial Services, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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