Available to hire
I am a service-oriented professional with a positive outlook and a strong focus on customer satisfaction. I have worked in aviation and hospitality, where I enjoy helping travelers and guests feel welcome and safe.
I love building relationships, using initiative to solve problems, and continuing to learn new skills. I am comfortable working independently or in a team, and I look forward to contributing to future roles in customer service and operations.
Experience Level
Language
English
Advanced
Japanese
Intermediate
Work Experience
Passenger Services Team Leader at DNATA
March 1, 2023 - October 28, 2025Check-in and boarding gate tasks; assist special assistance for arrival passengers; trained to operate aerobridge; completed airline training for Scoot (TR) - Team Leader, Air Asia X (D7) - Team Leader, Cathay Pacific (CX) - Team Leader; Trainer of Turnaround Coordinator (TCO).
Customer Service Supervisor at Northwest Aviation Services (NWAS)
January 1, 2023 - January 1, 2023Assist admin work (flight files check) and manage the check-in team members.
Customer Service Officer at Northwest Aviation Services (NWAS)
January 1, 2023 - January 1, 2023Check-in, operation, load control tasks for Qantas, Virgin Australia and Alliance; Movement Control Coordinator (MOCO) for Qantas and Alliance; Airport Movement Coordinator (AMCO) for Virgin Australia; later served as Customer Service Supervisor (admin tasks such as flight file checks) and managed check-in team members.
Cleaner at Life and Soul
December 1, 2022 - December 1, 2022Keeping club and bathroom clean and tidy.
Customer Service Representative at BP
February 28, 2021 - February 28, 2021Keeping shelves stocked, serving customers, running the till and keeping the store clean; assisting in kitchen work and food service.
Customer Service Representative at BP
March 31, 2018 - March 31, 2018Serving customers, shelving, till operation; role encompassed 2017-10 to 2018-03.
Deli Team Member at Woolworths
September 30, 2017 - September 30, 2017Serve customers, follow food safety procedures to slice meat and keep work area clean and tidy.
Health Club Receptionist at The Westin Hotel
February 28, 2017 - February 28, 2017Serving room guests and club members utilizing gym and spa; ensure gym and spa area tidy and clean.
Health Club Receptionist at Okura Prestige Hotel
September 30, 2016 - September 30, 2016Serving room guests and club members utilizing gym and sauna; ensure gym and sauna area tidy and clean.
Education
Travel Management at Jin Wen University
September 1, 2005 - June 30, 2009Senior High School Diploma - International Trade at Keelung Commercial Vocational Senior High School
September 1, 2002 - June 30, 2005Qualifications
RSA License
January 11, 2030 - October 28, 2025C class Driver License
January 11, 2030 - October 28, 2025Certificate: CPR/ First Aid/ Emergency Life Support
January 11, 2030 - October 28, 2025Industry Experience
Travel & Hospitality, Transportation & Logistics, Retail, Professional Services, Other
Experience Level
Hire a Actor
We have the best actor experts on Twine. Hire a actor today.