2-paragraph first-person bio, friendly tone

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Language

English
Fluent
Panjabi, Punjabi
Advanced
Hindi
Advanced

Work Experience

Operation Supervisor at Spice Hut
July 31, 2021 - July 31, 2021
Managed restaurant operations, ensuring seamless opening and closing procedures; addressed customer complaints professionally; oversaw food quality control, maintaining high standards; forecasted and ordered supplies, optimizing inventory levels; led hiring and training, building a team; implemented quality control measures for food safety, resulting in improved customer satisfaction and repeat business; handled cash register.
Banking Advisor at Royal Bank of Canada (via TEK Systems)
July 31, 2024 - July 31, 2024
Advised clients on financial products, boosting client satisfaction; resolved complex banking inquiries, enhancing customer experience and trust; collaborated with teams to streamline processes, improving service efficiency; analyzed client portfolios and financial needs to recommend tailored solutions; enhanced client onboarding processes for faster account setups and increased client retention; troubleshooted digital platforms for clients.
Sales and Billing Specialist at NTT Business Process Outsourcing
December 31, 2023 - December 31, 2023
Driven sales and resolved billing inquiries, enhancing customer satisfaction; handled payments and account updates, ensuring seamless transactions; addressed customer issues, achieving first-call resolution; managed billing disputes, reducing overdue accounts; provided clear information, fostering trust and loyalty; educated clients to pay online using digital tools; negotiated payment plans for monthly bills.

Education

Administrative Assistant at Great Plains College
January 1, 2018 - December 31, 2019
Bachelor of Education at Saskatchewan Ananda College of Education
January 11, 2030 - October 28, 2025
Bachelor of Arts at R R Bawa DAV College
January 11, 2030 - October 28, 2025

Qualifications

Achievement Award
January 1, 2019 - December 31, 2019
Honor Roll Award
January 1, 2014 - December 31, 2014

Industry Experience

Financial Services, Professional Services, Retail