I'm a dedicated virtual assistant and social media manager with experience in customer service, online sales, and remote support. I enjoy helping businesses grow online and delivering reliable, friendly service. I excel at keeping clients happy, creating engaging content, and coordinating multi-channel promotions using WhatsApp Business, TikTok, Instagram, and YouTube.

Blessing Chidinma Mbah

I'm a dedicated virtual assistant and social media manager with experience in customer service, online sales, and remote support. I enjoy helping businesses grow online and delivering reliable, friendly service. I excel at keeping clients happy, creating engaging content, and coordinating multi-channel promotions using WhatsApp Business, TikTok, Instagram, and YouTube.

Available to hire

I’m a dedicated virtual assistant and social media manager with experience in customer service, online sales, and remote support. I enjoy helping businesses grow online and delivering reliable, friendly service.

I excel at keeping clients happy, creating engaging content, and coordinating multi-channel promotions using WhatsApp Business, TikTok, Instagram, and YouTube.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Virtual Assistant & Social Media Support
July 1, 2025 - July 1, 2025
Created and managed content for TikTok, Instagram, and YouTube accounts; maintained timely communication with clients; managed multiple accounts; assisted with online sales, promotions, and order follow-ups; organized tasks with digital tools to track progress and ensure client satisfaction.
Social Media Coordinator
February 1, 2024 - February 1, 2024
Coordinated social media posts to promote gallery products, increasing online engagement.
Sales & Online Support Specialist at Albokk Gallery
February 1, 2024 - February 1, 2024
Coordinated social media posts to promote gallery products, increasing online engagement; managed customer inquiries online and in-person with prompt responses; assisted with online sales, promotions, and order follow-ups to boost engagement and revenue; handled WhatsApp Business communications and online sales management; supported content creation (graphics and short videos) for TikTok, Instagram, and YouTube.

Education

High School Diploma at First Option College
January 11, 2030 - October 28, 2025
Social Media Marketing Certificate at Nigeria
January 11, 2030 - October 28, 2025
Online Customer Support Certificate at Nigeria
January 11, 2030 - October 28, 2025
Customer Service Fundamentals Certificate at Nigeria
January 11, 2030 - October 28, 2025
Virtual Assistant Certification at Nigeria
January 11, 2030 - October 28, 2025
High School Diploma at First Option College
January 11, 2030 - January 1, 2020

Qualifications

WhatsApp Business Management Certificate
January 11, 2030 - October 28, 2025
Online Customer Support Fundamentals
January 11, 2030 - October 28, 2025
Customer Service Fundamentals
January 11, 2030 - October 28, 2025
Social Media Marketing
January 11, 2030 - October 28, 2025
Online Customer Support
January 11, 2030 - October 28, 2025
Customer Service Fundamentals
January 11, 2030 - October 28, 2025
Virtual Assistant Training
January 11, 2030 - October 28, 2025
Online Training
January 11, 2030 - October 28, 2025

Industry Experience

Media & Entertainment, Professional Services, Software & Internet

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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