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I'm Vesna, a customer-focused professional with a passion for delivering seamless experiences across multiple channels. My background spans hospitality, home care, and administrative support, which has taught me to stay calm under pressure, balance competing priorities, and respond quickly with empathy and clarity. I thrive in fast-paced environments, love collaborating with diverse teams, and enjoy turning feedback into practical improvements. I’m proficient in coordinating translations, updating web content, and building positive relationships with clients and stakeholders to drive service excellence.…I'm Vesna, a customer-focused professional with a passion for delivering seamless experiences across multiple channels. My background spans hospitality, home care, and administrative support, which has taught me to stay calm under pressure, balance competing priorities, and respond quickly with empathy and clarity. I thrive in fast-paced environments, love collaborating with diverse teams, and enjoy turning feedback into practical improvements. I’m proficient in coordinating translations, updating web content, and building positive relationships with clients and stakeholders to drive service excellence.

Vesna Znidarcic

Content Producer, Content Creator, Social Media Manager, +2

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I'm Vesna, a customer-focused professional with a passion for delivering seamless experiences across multiple channels. My background spans hospitality, home care, and administrative support, which has taught me to stay calm under pressure, balance competing priorities, and respond quickly with empathy and clarity. I thrive in fast-paced environments, love collaborating with diverse teams, and enjoy turning feedback into practical improvements. I’m proficient in coordinating translations, updating web content, and building positive relationships with clients and stakeholders to drive service excellence.…I'm Vesna, a customer-focused professional with a passion for delivering seamless experiences across multiple channels. My background spans hospitality, home care, and administrative support, which has taught me to stay calm under pressure, balance competing priorities, and respond quickly with empathy and clarity. I thrive in fast-paced environments, love collaborating with diverse teams, and enjoy turning feedback into practical improvements. I’m proficient in coordinating translations, updating web content, and building positive relationships with clients and stakeholders to drive service excellence.

Available to hire

I’m Vesna, a customer-focused professional with a passion for delivering seamless experiences across multiple channels. My background spans hospitality, home care, and administrative support, which has taught me to stay calm under pressure, balance competing priorities, and respond quickly with empathy and clarity.

I thrive in fast-paced environments, love collaborating with diverse teams, and enjoy turning feedback into practical improvements. I’m proficient in coordinating translations, updating web content, and building positive relationships with clients and stakeholders to drive service excellence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Italian

Intermediate

Swedish

Advanced

Croatian

Advanced

Serbian

Advanced

Work Experience

Customer Care Representative at Student Work Sweden AB

September 2, 2024 - September 2, 2024

Delivered professional customer support by managing daily calls and emails, ensuring timely and effective responses. Improved customer satisfaction by addressing inquiries and resolving issues; handled after-sales service and translated social media feedback into actionable improvements.

Home Care Worker - Part Time at Home Care / Hemstjänst (Kungälv, Sweden)

June 30, 2018 - June 30, 2018

Assisted elderly clients with daily living activities, mobility support, meal preparation, and personal care to ensure comfort, dignity, and independence.

Home Care Worker - Part Time at Home Care / Hemstjänst (Kungälv, Sweden)

November 30, 2017 - November 30, 2017

Delivered routine in-home support to elderly clients, including daily living activities, assisting with mobility, and promoting independence. Built trusting relationships and provided emotional support.

Administrative Support / Office Assistant at Various (Administrative Roles)

May 1, 2017 - May 1, 2017

Provided comprehensive administrative support including photocopying, faxing, filing, organizing materials, maintaining records, improving workflow efficiency, and coordinating communication with staff and external stakeholders.