RT

Regis Tuyishime

Available to hire

About

  • Joined October 2025

Languages

  • EnglishFluent
  • FrenchIntermediate

Industry experience

  • Telecommunications
  • Retail
  • Software & Internet
  • Education
  • Manufacturing

Work experience· 4 roles

Customer Care Representative · Freedom MobileJan 2025 – Jan 2025 · 1 mo

Handled inbound customer service calls. Delivered customer support via voice, chat, and email. Navigated multiple systems to resolve issues promptly. Resolved complaints and placed customer orders efficiently. Promoted and sold products to meet client needs.

General Labourer · Equals Brewing Company Inc. (via People Store Employment Agency)Jan 2025 – Oct 2025 · 10 mos

Supported production line operations including packaging, labeling, and quality control. Maintained a clean and safe work environment following company standards. Assisted with inventory handling and movement of products. Adapted to fast-paced manufacturing tasks to meet daily production targets.

Call Center & IT Support Officer · MTN Rwanda CellJan 2023 – Jan 2023 · 1 mo

Served as first point of contact for technical support calls and emails. Supported customers with billing, account access, and online services. Promoted products and services to new and existing clients. Delivered excellent customer service in a high-volume call center. Completed advanced product knowledge courses.

Customer Service & Retail Officer · Elite Technology LtdJan 2020 – Jan 2020 · 1 mo

Education

Bachelor's Degree in Business Information Technology · University of Kigali2018 – 2021
Diploma in Computer Science · College Doctrina Vitae2015 – 2017
Call Center & Customer Service Training · Bell MTS2024

Certifications and awards

Call Center & Customer Service Training2024 – 2025

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