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I am an enthusiastic Customer Service Advisor with six years of experience in inbound and outbound support, delivering exceptional service across diverse sectors. I excel at managing high volumes of calls, maintaining a positive, friendly demeanor, and building strong customer relationships. I am ready to contribute positively to your team and continuously develop my skills while upholding regulatory compliance and data privacy. I am committed to delivering accurate information, tailoring solutions to customer needs, and collaborating effectively with colleagues. I bring a proactive approach to problem solving, a focus on customer satisfaction, and a diligent work ethic to drive retention and cross-sell opportunities across products and services.…I am an enthusiastic Customer Service Advisor with six years of experience in inbound and outbound support, delivering exceptional service across diverse sectors. I excel at managing high volumes of calls, maintaining a positive, friendly demeanor, and building strong customer relationships. I am ready to contribute positively to your team and continuously develop my skills while upholding regulatory compliance and data privacy. I am committed to delivering accurate information, tailoring solutions to customer needs, and collaborating effectively with colleagues. I bring a proactive approach to problem solving, a focus on customer satisfaction, and a diligent work ethic to drive retention and cross-sell opportunities across products and services.

Oluwaseun Shittu

Voiceover Artist, Actor, Content Creator, +2

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I am an enthusiastic Customer Service Advisor with six years of experience in inbound and outbound support, delivering exceptional service across diverse sectors. I excel at managing high volumes of calls, maintaining a positive, friendly demeanor, and building strong customer relationships. I am ready to contribute positively to your team and continuously develop my skills while upholding regulatory compliance and data privacy. I am committed to delivering accurate information, tailoring solutions to customer needs, and collaborating effectively with colleagues. I bring a proactive approach to problem solving, a focus on customer satisfaction, and a diligent work ethic to drive retention and cross-sell opportunities across products and services.…I am an enthusiastic Customer Service Advisor with six years of experience in inbound and outbound support, delivering exceptional service across diverse sectors. I excel at managing high volumes of calls, maintaining a positive, friendly demeanor, and building strong customer relationships. I am ready to contribute positively to your team and continuously develop my skills while upholding regulatory compliance and data privacy. I am committed to delivering accurate information, tailoring solutions to customer needs, and collaborating effectively with colleagues. I bring a proactive approach to problem solving, a focus on customer satisfaction, and a diligent work ethic to drive retention and cross-sell opportunities across products and services.

Available to hire

I am an enthusiastic Customer Service Advisor with six years of experience in inbound and outbound support, delivering exceptional service across diverse sectors. I excel at managing high volumes of calls, maintaining a positive, friendly demeanor, and building strong customer relationships. I am ready to contribute positively to your team and continuously develop my skills while upholding regulatory compliance and data privacy.

I am committed to delivering accurate information, tailoring solutions to customer needs, and collaborating effectively with colleagues. I bring a proactive approach to problem solving, a focus on customer satisfaction, and a diligent work ethic to drive retention and cross-sell opportunities across products and services.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Advisor at Capita

June 1, 2025 - June 1, 2025

Managed inbound contacts from schools, local authorities, and test markers across multiple channels (phone, webchat, email). Delivered clear, accurate information and guidance related to statutory assessment tests; maintained records and complied with data protection policies. Contributed to team goals and supported colleagues to ensure high standards of customer service.

Customer Sales Advisor (Inbound and Outbound) at Primecare Health Care Limited

January 1, 2025 - January 1, 2025

Engaged in inbound and outbound calls to respond to customer inquiries and promote products/services. Tracked product information, converted inquiries into sales, handled objections, and followed up on leads. Managed up to 100 calls daily, updated customer data in Salesforce CRM, and provided post-sales support to maintain satisfaction and retention.

Customer Engagement Advisor at Trend5 Properties Limited

June 1, 2024 - June 1, 2024

Facilitated inbound and outbound calls to manage customer interactions. Evaluated information to identify issues, develop potential solutions, and educate customers on systems, forms, and services. Maintained high levels of customer satisfaction and supported retention and sales growth; updated customer accounts in Salesforce CRM.

Customer Service Administrator at Apex Acquisition International

December 1, 2022 - December 1, 2022

Demonstrated multitasking in a fast-paced environment, organized travel arrangements, restocked office inventory, processed purchase orders, and prepared meeting rooms. Coordinated file storage, managed daily office operations, maintained equipment, greeted visitors, and organized physical files for efficient access and priority handling.