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I am Georgiana Florentina Timoș, a dynamic English Language Editor based in Chiajna, Romania. I have 2 years of translation and editing experience, complemented by a Master's in Translation Studies. I am proficient in general and specialized English, with strong text revision, ICT, and multicultural communication skills. I have successfully managed complex documentation and contributed to maintaining high standards in customer communications at CGS. I am equipped to deliver content with accuracy and clarity, making a meaningful impact for any organization. My recent roles include Reimbursement Specialist and Customer Care Agent with CGS, where I handled cash issues, reimbursements, debt recovery, data updates, and cross-department collaboration. I am eager to bring precise language, meticulous attention to detail, and a collaborative mindset to new challenges.…I am Georgiana Florentina Timoș, a dynamic English Language Editor based in Chiajna, Romania. I have 2 years of translation and editing experience, complemented by a Master's in Translation Studies. I am proficient in general and specialized English, with strong text revision, ICT, and multicultural communication skills. I have successfully managed complex documentation and contributed to maintaining high standards in customer communications at CGS. I am equipped to deliver content with accuracy and clarity, making a meaningful impact for any organization. My recent roles include Reimbursement Specialist and Customer Care Agent with CGS, where I handled cash issues, reimbursements, debt recovery, data updates, and cross-department collaboration. I am eager to bring precise language, meticulous attention to detail, and a collaborative mindset to new challenges.

Georgiana Florentina Timoș

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I am Georgiana Florentina Timoș, a dynamic English Language Editor based in Chiajna, Romania. I have 2 years of translation and editing experience, complemented by a Master's in Translation Studies. I am proficient in general and specialized English, with strong text revision, ICT, and multicultural communication skills. I have successfully managed complex documentation and contributed to maintaining high standards in customer communications at CGS. I am equipped to deliver content with accuracy and clarity, making a meaningful impact for any organization. My recent roles include Reimbursement Specialist and Customer Care Agent with CGS, where I handled cash issues, reimbursements, debt recovery, data updates, and cross-department collaboration. I am eager to bring precise language, meticulous attention to detail, and a collaborative mindset to new challenges.…I am Georgiana Florentina Timoș, a dynamic English Language Editor based in Chiajna, Romania. I have 2 years of translation and editing experience, complemented by a Master's in Translation Studies. I am proficient in general and specialized English, with strong text revision, ICT, and multicultural communication skills. I have successfully managed complex documentation and contributed to maintaining high standards in customer communications at CGS. I am equipped to deliver content with accuracy and clarity, making a meaningful impact for any organization. My recent roles include Reimbursement Specialist and Customer Care Agent with CGS, where I handled cash issues, reimbursements, debt recovery, data updates, and cross-department collaboration. I am eager to bring precise language, meticulous attention to detail, and a collaborative mindset to new challenges.

Available to hire

I am Georgiana Florentina Timoș, a dynamic English Language Editor based in Chiajna, Romania. I have 2 years of translation and editing experience, complemented by a Master’s in Translation Studies. I am proficient in general and specialized English, with strong text revision, ICT, and multicultural communication skills. I have successfully managed complex documentation and contributed to maintaining high standards in customer communications at CGS.

I am equipped to deliver content with accuracy and clarity, making a meaningful impact for any organization. My recent roles include Reimbursement Specialist and Customer Care Agent with CGS, where I handled cash issues, reimbursements, debt recovery, data updates, and cross-department collaboration. I am eager to bring precise language, meticulous attention to detail, and a collaborative mindset to new challenges.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Romanian, Moldavian, Moldovan

Advanced

Work Experience

Reimbursement Specialist - English (US) at CGS (Computer Generated Solutions Bucharest - Hybrid)

September 1, 2025 - September 1, 2025

Conducted daily assessments of cash issues for accuracy, ensuring all documentation met unit requirements. Prepared reimbursement forms and supporting documents to substantiate overpayments. Submitted daily reimbursement requests chronologically to the Cash Receipts Manager for review and approval. Compiled and forwarded comprehensive reimbursement documentation to unit accountants for cheque processing. Executed daily credit card reimbursements via online platforms, facilitating manual processing when necessary. Conducted daily, weekly, and monthly reconciliations for all posting activities. Canceled invoice balances based on specific cases sanctioned by management and applied funds as necessary. Requested and processed transfers from and to partner companies for customer refunds.

Customer Care Agent - English UK/Ireland at CGS (Computer Generated Solutions Romania)

August 1, 2023 - August 1, 2023

Managed customer inquiries via phone and email, providing expert assistance in collections, customer service, and end-of-lease issues. Coordinated debt recovery initiatives and monitored outstanding balances, ensuring professional communication with customers. Developed bespoke offers and negotiated, tailoring solutions to align with customer requirements for buyouts or contract extensions, and finalised transactions in the internal system. Identified and escalated suspicious customer behaviour, maintaining regular communication with the management team. Executed back-office tasks related to contract modifications, including novations, reconciliations, bankruptcy matters, and other complex contractual adaptations. Updated customer data including payment cards, billing methods, addresses, or designated contact individuals and provided correct documentation upon request. Collaborated cross-departmentally to ensure efficient and documented resolution of all customer requests.

Office Manager Assistant at ELTA 90 Medical Research SRL

May 1, 2022 - May 1, 2022

Oversaw correspondence (email, fax, mail) addressed to the executive, drafting responses when authorized. Drafted documents, presentations, and administrative reports as required. Prepared documentation for public procurement and tender procedures related to supplying hospitals with medical equipment, including document assembly, drafting statements, and composing reports. Received, registered, scanned, and distributed accounting documents in accordance with internal procedures. Maintained confidentiality of all accessed information and documents.

Education

Master's degree Translation Studies in English. Translations in European context at University POLITEHNICA of Bucharest

October 1, 2024 - July 24, 2026

The courses included in the curriculum of the master's program are designed to enable graduates to acquire the competencies required by the European Masters in Translation (EMT) network: - Linguistic competencies in general English and in specialized language; - Translation of specialized languages; - Translation and back-translation of literary texts (prose, poetry); - Simultaneous and consecutive interpreting; - Linguistic and discursive competencies necessary for high-level teaching activities; - Terminological research and documentation skills; - Adaptability to labour market requirements and the dynamic evolution of multilingual and multimedia communication in the European context; - ICT skills specific to translation; computer-assisted translation, drafting and editing techniques, text revision.

Bachelor's degree Study Program of Sacred Arts at University POLITEHNICA of Bucharest

October 1, 2021 - July 23, 2024

- Identifying, analyzing, explaining, implementing, and iconographically representing theological subjects and visual language elements (graphic achromatic) used in creating artifacts and visual imagery. - Resolving issues related to the arrangement of artistic spaces( compositional approaches, methods of depicting pictorial subjects in ecclesiastical or civil spaces); identifying, analyzing, and describing factors affecting the conservation state of ecclesiastical art heritage objects over time. - Investigating with specialized laboratories the conservation state and diagnosing issues leading to the degradation of art objects; establishing adequate treatments and resolving all technical, methodological, and technological conservation-restoration issues (implementing and assimilating specific techniques) to save, conserve, and restore these objects.