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I am a productive, hardworking, result-driven and tech-savvy professional with experience in customer support, sales, and back-office operations. I have lived in Poland for several years and am currently expanding my studies in Chemical Engineering while actively seeking roles that leverage my communication, problem-solving, and CRM skills. I am always open to learning new things and taking on challenges, and I enjoy collaborating with teams to achieve concrete outcomes. In my free time I stay curious about technology trends and ways to optimize customer experiences.…I am a productive, hardworking, result-driven and tech-savvy professional with experience in customer support, sales, and back-office operations. I have lived in Poland for several years and am currently expanding my studies in Chemical Engineering while actively seeking roles that leverage my communication, problem-solving, and CRM skills. I am always open to learning new things and taking on challenges, and I enjoy collaborating with teams to achieve concrete outcomes. In my free time I stay curious about technology trends and ways to optimize customer experiences.

Mustafa Toktas

Web Designer, Content Creator, Digital Marketer, +2

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I am a productive, hardworking, result-driven and tech-savvy professional with experience in customer support, sales, and back-office operations. I have lived in Poland for several years and am currently expanding my studies in Chemical Engineering while actively seeking roles that leverage my communication, problem-solving, and CRM skills. I am always open to learning new things and taking on challenges, and I enjoy collaborating with teams to achieve concrete outcomes. In my free time I stay curious about technology trends and ways to optimize customer experiences.…I am a productive, hardworking, result-driven and tech-savvy professional with experience in customer support, sales, and back-office operations. I have lived in Poland for several years and am currently expanding my studies in Chemical Engineering while actively seeking roles that leverage my communication, problem-solving, and CRM skills. I am always open to learning new things and taking on challenges, and I enjoy collaborating with teams to achieve concrete outcomes. In my free time I stay curious about technology trends and ways to optimize customer experiences.

Available to hire

I am a productive, hardworking, result-driven and tech-savvy professional with experience in customer support, sales, and back-office operations. I have lived in Poland for several years and am currently expanding my studies in Chemical Engineering while actively seeking roles that leverage my communication, problem-solving, and CRM skills. I am always open to learning new things and taking on challenges, and I enjoy collaborating with teams to achieve concrete outcomes. In my free time I stay curious about technology trends and ways to optimize customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Turkish

Fluent

German

Beginner

Polish

Beginner

Work Experience

Customer Support Representative & Back Office Specialist at Concentrix

June 1, 2025 - June 1, 2025

Provided English-language customer support and back-office services, managed CRM workflows, resolved customer inquiries, and supported cross-functional teams to ensure accurate documentation and timely issue resolution.

Call Center Sales Agent (English & Turkish) at Teknosa

January 1, 2022 - January 1, 2022

Handled inbound/outbound calls and chat, supported sales processes in English and Turkish, and utilized CRM tools to track interactions and drive customer satisfaction.

Part-time Sales Attendant & L1/L2 Technical Support at Nike

January 1, 2020 - January 1, 2020

Provided sales support, basic technical assistance, and customer communication via calls and email; explained product features, managed CRM interactions, and handled issue resolution.