Available to hire
I am a committed professional with a broad range of core business skills that drive performance and impact across public and private service organizations in Trinidad and Tobago. I have a strong command of IT service delivery for front- and back-end operations, applying both business insight and technical know-how to deliver reliable, scalable solutions.
In my roles, I lead ICT policy updates, digital transformation initiatives, and data-driven financial analysis; I enjoy collaborating with cross-functional teams to improve processes and services. I am motivated by continuous learning and service excellence.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Demerits Points Processing Officer at Ministry of Works – Traffic Enforcement Centre
April 1, 2021 - October 28, 2025Verifies licensing information by vehicle registration; cross-checks driver information against the Drivers Permit database; reviews fixed penalty uploads; maintains penalties records; applies demerit points; monitors notices to contest and non-payments; maintains court hearing records and notifies stakeholders; attends court when summoned to give evidence; handles correspondence and related duties.
World Wide Fellowship Director, ICT at Faith International Baptist Convention Inc.
April 1, 2022 - October 28, 2025Updates and implements ICT policies and procedures; drives digital transformation of convention processes; collaborates to upgrade the website from informative to interactive; develops a multimedia online platform for the convention.
Accounting Assistant (Ag) at Integrity Commission POS.
April 1, 2021 - April 1, 2021Analyzes internal reports to forecast short- and long-term projects; maintains accuracy of financial records and prepares monthly, quarterly and annual reports; assisted IT Manager with workstation setup and networking; supported hosting of major conferences.
Clerk II (Ag) at Integrity Commission POS.
December 1, 2017 - December 1, 2017Maintains accurate salary and voucher records; processes salaries for monthly and contract officers; assisted IT Department with end-user workstation setup and queries.
Deputy Chairman of ICT Steering Committee at Agricola Credit Union
December 31, 2021 - December 31, 2021Updates ICT policies; transforms manual processes to digital; leads website upgrade to an interactive platform; coordinates collaboration across four branches.
Customer Service Representative (Part Time - Evenings) at Prism Services, Fernandes Compound, EMR Laventille
December 31, 2015 - December 31, 2015Handled inbound queries, logged concerns, promoted to Shift Supervisor; remotely troubleshooted modems/routers and related services; supported technicians and mentored junior CSRs.
Internet Help Desk Operator (Part Time - Evenings) at DirecOne International Contact Centre P.O.S.
July 1, 2013 - July 1, 2013Handled inbound technician calls; troubleshot and configured Blink Broadband modems/routers and IPTV; coordinated repairs and service restorations; maintained client accounts and related reports.
Clerk I / Clerk II (Ag) at Tobago House of Assembly, Scarborough, Tobago
October 1, 2007 - October 1, 2007Maintained salary and voucher records; assisted IT department with end-user workstation setup and queries.
Education
Master of Information Systems and Technology Management (MISTM) at Arthur Lok Jack Global School of Business, University of the West Indies
September 1, 2019 - October 28, 2025B.Sc. Computing and Information Systems with Honours at University of Greenwich
January 11, 2030 - July 1, 2012Association of Business Executives Advanced Diploma at Association of Business Executives
January 11, 2030 - June 1, 2009CXC at Elizabeth’s College High School
January 1, 1993 - December 31, 1997Qualifications
Diploma II
January 11, 2030 - December 1, 2006Diploma I
January 11, 2030 - June 1, 2006Project Management for Admin Professionals
January 11, 2030 - October 28, 2025High Impact Business Writing Skills
January 11, 2030 - October 28, 2025Effective Time Management & Decision-Making Skills
January 11, 2030 - October 28, 2025Industry Experience
Government, Professional Services, Software & Internet, Education, Healthcare, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Designer
We have the best designer experts on Twine. Hire a designer today.