Available to hire
I am a self driven person who is enthusiastic to learn and grow from my experiences. I have been working in this field for over four years now and believe to align with your values and requirements.
Experience Level
Language
English
Advanced
Portuguese
Beginner
Work Experience
Sales Associate (Full-time) at Younik – Dare to be You | Jewelry Store
June 1, 2024 - October 28, 2025Assisted customers in product selection and inquiries via phone, email, and in-person; handled customer service issues with empathy and professionalism; managed inventory and processed transactions using POS software; maintained accurate customer records and order histories; supported social media content promotion and display setup; ensured brand consistency through in-store and online engagement; collaborated with internal teams to resolve issues and improve satisfaction; recorded and maintained daily sales reports.
Customer Service Representative at APTEC – Software Development Office
January 1, 2023 - January 1, 2023Promoted and sold customized software solutions; maintained client databases using CRM tools and communication platforms; exceeded monthly sales targets through strategic customer engagement; ensured seamless customer onboarding and technical support; provided support via digital platforms (Zoom, Google Meet, Microsoft Teams); helped streamline workflow through feedback and IT coordination.
Education
Bachelor in Business Studies at Tribhuvan University – Nepal
January 11, 2030 - October 28, 2025Qualifications
Portuguese Language Course (A1 Level)
January 11, 2030 - October 28, 2025Authorized IB Teacher – English, Math, Science
January 11, 2030 - October 28, 2025Industry Experience
Retail, Software & Internet, Travel & Hospitality
Experience Level
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