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I am a results-driven professional with 8+ years of experience in sales, customer service, and digital marketing across telecom, banking, and IT industries. I excel at lead generation, sales funnel optimization, digital strategy, and customer experience management, consistently exceeding targets and delivering tailored solutions that boost revenue and retention. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to cross-functional teams. I build lasting client relationships, collaborate effectively, and stay ahead of industry trends to drive growth and customer satisfaction.…I am a results-driven professional with 8+ years of experience in sales, customer service, and digital marketing across telecom, banking, and IT industries. I excel at lead generation, sales funnel optimization, digital strategy, and customer experience management, consistently exceeding targets and delivering tailored solutions that boost revenue and retention. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to cross-functional teams. I build lasting client relationships, collaborate effectively, and stay ahead of industry trends to drive growth and customer satisfaction.

Anubhuti Virmani

Project Manager, Marketing Consultant, UX Designer, +2

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I am a results-driven professional with 8+ years of experience in sales, customer service, and digital marketing across telecom, banking, and IT industries. I excel at lead generation, sales funnel optimization, digital strategy, and customer experience management, consistently exceeding targets and delivering tailored solutions that boost revenue and retention. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to cross-functional teams. I build lasting client relationships, collaborate effectively, and stay ahead of industry trends to drive growth and customer satisfaction.…I am a results-driven professional with 8+ years of experience in sales, customer service, and digital marketing across telecom, banking, and IT industries. I excel at lead generation, sales funnel optimization, digital strategy, and customer experience management, consistently exceeding targets and delivering tailored solutions that boost revenue and retention. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to cross-functional teams. I build lasting client relationships, collaborate effectively, and stay ahead of industry trends to drive growth and customer satisfaction.

Available to hire

I am a results-driven professional with 8+ years of experience in sales, customer service, and digital marketing across telecom, banking, and IT industries. I excel at lead generation, sales funnel optimization, digital strategy, and customer experience management, consistently exceeding targets and delivering tailored solutions that boost revenue and retention.

I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to cross-functional teams. I build lasting client relationships, collaborate effectively, and stay ahead of industry trends to drive growth and customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Outbound Sales Representative at NTT DATA (Millennium1Solutions)

January 1, 2025 - January 1, 2025

Executed 80+ outbound calls daily, achieving a 30% lead-to-sale conversion rate for wireless and internet plans. Exceeded 110% of monthly sales targets through cross-selling and upselling. Handled 100+ customer requests weekly, ensuring accurate resolutions and high satisfaction levels. Re-engaged 40% of previously disconnected customers, boosting customer retention. Completed ongoing training to enhance product knowledge and sales performance.

Project Coordinator / Digital Marketing Advisor at VR Bespoke

August 1, 2023 - August 1, 2023

Spearheaded website redesign, improving UX, responsiveness, and SEO performance. Coordinated cross-functional teams to deliver projects on time and within scope. Increased conversion rates by 35% and boosted traffic by 70% through digital marketing strategies.

Outbound Sales Representative at Rogers & Scotia Bank

March 1, 2022 - March 1, 2022

Conducted 100+ outbound calls daily, providing tailored telecom and financial solutions. Maintained strict compliance with risk and regulatory standards, safeguarding customer assets and data privacy. Improved customer loyalty through clear communication and customer-first service delivery.

Independent Consultant at Create IT Solution

January 1, 2022 - October 29, 2025

Worked on small-scale projects with pharmaceutical companies, providing customized IT and process solutions. Collaborated with clients to gather requirements, analyze needs, and deliver practical outcomes while ensuring clear communication and strong client relationships.

Assistant Manager at Oceanic Dreams TCPL

December 31, 2015 - December 31, 2015

Managed operations and led a team of 10-15 members as a manager, creating educational leads for the company. Oversaw team management and coordination while building and maintaining strong client relationships.

Operations Executive at Tata Consultancy Services

December 31, 2013 - December 31, 2013

Oversaw large-scale exam operations as Exam Center Head/Supervisor, leading a team of 5-6 members. Executed 50+ online exams, managed 100+ LISPs vendor documents and POs.

Project Assistant at Era Infra Engineering

December 31, 2011 - December 31, 2011

Supported infrastructure projects with vendor management and documentation.