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I am an enthusiastic professional with 8+ years of experience in customer service, data management, and administration. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to every challenge. My background includes hands-on data entry, onboarding and training new hires, and delivering reliable support across remote and in-person teams. I am proficient with Power BI, Excel, and Microsoft Office, and I am committed to delivering accurate data and excellent service.…I am an enthusiastic professional with 8+ years of experience in customer service, data management, and administration. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to every challenge. My background includes hands-on data entry, onboarding and training new hires, and delivering reliable support across remote and in-person teams. I am proficient with Power BI, Excel, and Microsoft Office, and I am committed to delivering accurate data and excellent service.

user1229361

Data Analyst, Data Scientist, Project Manager, +2

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I am an enthusiastic professional with 8+ years of experience in customer service, data management, and administration. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to every challenge. My background includes hands-on data entry, onboarding and training new hires, and delivering reliable support across remote and in-person teams. I am proficient with Power BI, Excel, and Microsoft Office, and I am committed to delivering accurate data and excellent service.…I am an enthusiastic professional with 8+ years of experience in customer service, data management, and administration. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to every challenge. My background includes hands-on data entry, onboarding and training new hires, and delivering reliable support across remote and in-person teams. I am proficient with Power BI, Excel, and Microsoft Office, and I am committed to delivering accurate data and excellent service.

Available to hire

I am an enthusiastic professional with 8+ years of experience in customer service, data management, and administration. I thrive in fast-paced environments, bringing strong communication, problem-solving, and adaptability to every challenge.

My background includes hands-on data entry, onboarding and training new hires, and delivering reliable support across remote and in-person teams. I am proficient with Power BI, Excel, and Microsoft Office, and I am committed to delivering accurate data and excellent service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Sales Associate at Kognitive Sales Solutions

July 1, 2025 - October 29, 2025

Promoting and selling President's Choice Mastercards through direct customer engagement, delivering clear communication and positive client experiences.

Senior Associate – Technical & Client Support at Tech Mahindra – Telstra Project (Remote – Australian Client)

June 1, 2025 - June 1, 2025

Delivered phone and email support to customers across various service lines. Handled client concerns, escalations, and account-related queries with empathy and accuracy. Maintained composure during challenging interactions while ensuring customer satisfaction. Entered and managed large volumes of customer data with high accuracy. Supported new hires during onboarding and trained them on internal systems.

Administrative & Support Coordinator at Celzene IT Services – Government Skill Development Project

May 1, 2020 - May 1, 2020

Responded to public inquiries and assisted with document handling and appointment coordination. Maintained confidential records, processed forms, and supported operational logistics. Used Microsoft Office and internal databases to manage participant and project data. Demonstrated adaptability in managing multiple priorities while ensuring quality service.