Available to hire
I am a resourceful and detail-oriented System Engineer with 5 years of progressive experience in infrastructure management, cloud platforms, DevOps practices, and system monitoring.
I excel at troubleshooting complex system issues, maintaining server health, and ensuring business continuity through disaster recovery planning. I am familiar with CI/CD pipelines, cloud technologies (AWS, Azure), automation tools (Ansible, PowerShell), and ITIL-based service management. I am seeking to leverage this experience in a challenging System or DevOps Engineer role to support enterprise infrastructure, drive operational efficiency, and contribute to innovation.
Experience Level
Language
English
Fluent
Malayalam
Advanced
Kannada
Advanced
Hindi
Intermediate
Work Experience
Technology Analyst at Infosys Ltd, Bangalore
June 30, 2024 - June 30, 2024Designed and implemented new system features and enhancements to support business-critical applications; performed root cause analysis and resolved high-priority issues within SLA; automated routine health checks and server maintenance tasks using Bash and PowerShell; maintained 24/7 production uptime through proactive monitoring and escalation; wrote and optimized complex SQL queries; assisted in disaster recovery and backup strategy development; analyzed logs with Splunk to optimize performance.
Senior Systems Engineer at Infosys Ltd, Bangalore
July 31, 2023 - July 31, 2023Maintained Linux and Windows server environments, ensuring high availability and performance; mentored junior engineers in tools such as Radar, AppleConnect, and Kanban; analyzed system alerts and anomalies using Splunk and internal monitoring tools; tuned SQL and MySQL queries; conducted root-cause analysis and implemented long-term fixes; enforced endpoint protection, firewall rules, and access controls; participated in CAB reviews and patch deployments; developed custom dashboards for performance reporting; version-controlled configurations with Git; supported ISO 27001 and NIST compliance.
Data Analyst Intern at Rubixe, Bangalore
May 31, 2023 - May 31, 2023Data cleaning and preparation, dashboard management with Tableau, data interpretation, and presenting actionable insights to business teams; created metadata documentation and performed SQL-based data aggregation.
Technical Support Engineer at Glow Touch Technologies, Mangalore
December 31, 2021 - December 31, 2021Provided L1/L2 technical support for email configuration, FTP access, and broadband connectivity; supported WordPress websites and static HTML/CSS applications; diagnosed network issues, performed performance testing, and managed hosting; documented incidents and guided onboarding of new staff; escalated to L3 as needed.
Education
Bachelor of Engineering (Electronics & Communication) at Sahyadri College of Engineering & Management – VTU, Mangalore
January 11, 2030 - January 1, 2018Qualifications
AWS Certified Solutions Architect – Associate
January 11, 2030 - October 29, 2025MySQL Associate
January 11, 2030 - October 29, 2025ITIL Foundation Associate
January 11, 2030 - October 29, 2025Certified Data Analyst – Datamites, Bangalore
January 1, 2021 - December 31, 2022Python for Data Science
January 11, 2030 - October 29, 2025C & C++ Programming
January 11, 2030 - October 29, 2025DevOps Zero to Hero – Train with Shubham
January 11, 2030 - October 29, 2025Industry Experience
Software & Internet, Professional Services
Experience Level
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