Available to hire
I’m Pamela Nobre, a motivated HR professional with a strong background in finance, administration, and customer relationship management, currently transitioning into Human Resources with a focus on Diversity, Equity, and Inclusion (DEI).
I’m pursuing a degree in Social Sciences to deepen my understanding of human behavior, social responsibility, and organizational culture. Known for empathy, organization, and attention to detail, I am passionate about contributing to inclusive HR practices that foster belonging, respect, and collaboration in the workplace.
Experience Level
Language
Portuguese
Fluent
English
Advanced
French
Beginner
Work Experience
Credit Analyst at Cofidis
January 1, 2025 - January 1, 2025Conducted B2B credit analysis ensuring fairness and ethical decision-making in financial assessments. Collaborated with business partners to create transparent and inclusive communication channels. Supported data accuracy and process improvements in partner onboarding and documentation management.
Customer Relationship Manager at Cofidis
May 1, 2024 - May 1, 2024Managed client relationships and financial advisory with empathy and professionalism. Negotiated payment agreements and resolved conflicts through active listening and fairness. Contributed to customer retention by fostering trust and transparent communication.
Credit/ Data Entry Specialist at EasyGest
January 1, 2023 - January 1, 2023Conducted credit operations and market analysis with a people-centric approach. Supported internal training for new team members, reinforcing inclusive and respectful work practices. Promoted accessibility and understanding in customer communication.
Business Manager at Linhas d'Aço
April 1, 2022 - April 1, 2022Coordinated partnerships and internal recruitment, ensuring fairness and equal opportunity. Restructured internal processes to improve clarity, collaboration, and transparency. Data Entry.
Real Estate Agent at REMAX
July 1, 2020 - July 1, 2020Managed leasing processes and client financing. Promoted properties with inclusive, audience-aware marketing strategies. Data Entry.
Administrative Assistant at Hotel Praia Do Sol
May 1, 2019 - May 1, 2019Data Entry. Supported HR operations: recruitment, attendance, performance evaluation, and vacation scheduling. Ensured accuracy in personnel records and timekeeping while promoting an equitable environment.
Senior Manager Customer Relationship Management at BES/Novo Banco
June 1, 2017 - June 1, 2017CRM management. Managed private and corporate accounts, loans, and insurance with a focus on ethical relationship management. Produced quality reports and client satisfaction analyses. Data Entry.
Education
Bachelor's degree in Social Science at Universidade Aberta
October 1, 2023 - June 1, 2026Qualifications
SQL for Database
January 11, 2030 - October 29, 2025Princípios de programação
January 11, 2030 - October 29, 2025Certificação em liderança, capacidade de aprender e resiliência
January 11, 2030 - October 29, 2025Identidade digital: Pegada digital
January 11, 2030 - October 29, 2025Introdução à Segurança da Informação
January 11, 2030 - October 29, 2025Industry Experience
Financial Services, Professional Services, Real Estate & Construction, Travel & Hospitality, Education
Experience Level
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