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I'm Mohamed Hassan, a dedicated and results-driven banking professional with 15 years of experience in Credit Risk Control and Retail Banking in Egypt. I have a proven track record of improving processing efficiency, reducing bad debt, and leading teams to deliver compliant, customer-focused solutions. I recently relocated to Ireland and hold a Permanent Residence card with Stamp 1G, and I'm eager to bring my expertise to a forward-thinking organization. I'm currently pursuing the Qualified Financial Adviser (QFA) certification, hold a BSc in Accounting, and have certifications in Credit and Bookkeeping. I am fluent in English and Arabic, comfortable working in fast-paced environments, and I'm excited to contribute to financial performance and customer satisfaction in Ireland.…I'm Mohamed Hassan, a dedicated and results-driven banking professional with 15 years of experience in Credit Risk Control and Retail Banking in Egypt. I have a proven track record of improving processing efficiency, reducing bad debt, and leading teams to deliver compliant, customer-focused solutions. I recently relocated to Ireland and hold a Permanent Residence card with Stamp 1G, and I'm eager to bring my expertise to a forward-thinking organization. I'm currently pursuing the Qualified Financial Adviser (QFA) certification, hold a BSc in Accounting, and have certifications in Credit and Bookkeeping. I am fluent in English and Arabic, comfortable working in fast-paced environments, and I'm excited to contribute to financial performance and customer satisfaction in Ireland.

Mohamed Hassan

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I'm Mohamed Hassan, a dedicated and results-driven banking professional with 15 years of experience in Credit Risk Control and Retail Banking in Egypt. I have a proven track record of improving processing efficiency, reducing bad debt, and leading teams to deliver compliant, customer-focused solutions. I recently relocated to Ireland and hold a Permanent Residence card with Stamp 1G, and I'm eager to bring my expertise to a forward-thinking organization. I'm currently pursuing the Qualified Financial Adviser (QFA) certification, hold a BSc in Accounting, and have certifications in Credit and Bookkeeping. I am fluent in English and Arabic, comfortable working in fast-paced environments, and I'm excited to contribute to financial performance and customer satisfaction in Ireland.…I'm Mohamed Hassan, a dedicated and results-driven banking professional with 15 years of experience in Credit Risk Control and Retail Banking in Egypt. I have a proven track record of improving processing efficiency, reducing bad debt, and leading teams to deliver compliant, customer-focused solutions. I recently relocated to Ireland and hold a Permanent Residence card with Stamp 1G, and I'm eager to bring my expertise to a forward-thinking organization. I'm currently pursuing the Qualified Financial Adviser (QFA) certification, hold a BSc in Accounting, and have certifications in Credit and Bookkeeping. I am fluent in English and Arabic, comfortable working in fast-paced environments, and I'm excited to contribute to financial performance and customer satisfaction in Ireland.

Available to hire

I’m Mohamed Hassan, a dedicated and results-driven banking professional with 15 years of experience in Credit Risk Control and Retail Banking in Egypt. I have a proven track record of improving processing efficiency, reducing bad debt, and leading teams to deliver compliant, customer-focused solutions. I recently relocated to Ireland and hold a Permanent Residence card with Stamp 1G, and I’m eager to bring my expertise to a forward-thinking organization.

I’m currently pursuing the Qualified Financial Adviser (QFA) certification, hold a BSc in Accounting, and have certifications in Credit and Bookkeeping. I am fluent in English and Arabic, comfortable working in fast-paced environments, and I’m excited to contribute to financial performance and customer satisfaction in Ireland.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Arabic

Fluent

English

Fluent

Work Experience

Deputy Director - Risk Sector - Credit Admin at Al Baraka Bank Egypt - Head Office

April 1, 2024 - April 1, 2024

Led operational efficiency improvements in customer application turnaround times; Reduced bad debt losses by 50% by enforcing compliance and proactive customer follow-up; Managed complex customer cases end-to-end, ensuring regulatory and process compliance; Delivered backend reconciliation and investigative oversight on client issues daily; Acted as highest point of customer escalation in the department, restoring confidence through diligent case handling and resolution.

Retail Banking Services Manager at Al Baraka Bank Egypt

January 1, 2020 - January 1, 2020

Managed the retail department, responsible for processing loans and budgets; Increased sales gross in bank products; Led a high-performing team, processed loans, and expanded the customer base by over 100 clients; Designed and delivered new products and training in Islamic banking, tailoring solutions to diverse needs.

Retail Supervisor at Al Baraka Bank Egypt

September 1, 2017 - September 1, 2017

Consistently exceeded sales and satisfaction targets through proactive client outreach and complaint resolution; Implemented 100% complaint closure through negotiation and problem-solving; Contributed to target achievement of the Corporate department by cross-selling of multiple accounts.

Retail Banking Service Section Head at Al Baraka Bank Egypt

May 1, 2016 - May 1, 2016

Led client education initiatives, simplifying complex procedures and driving customer understanding; Raised customer satisfaction by ensuring customers were well aware of our loan system and Islamic loan procedures; Enhanced revenue through onsite customer engagement and focused product marketing.