Remote project management role focusing on full lifecycle delivery for creative clients, ensuring deliverables align with strategic objectives. Built and maintained strong client relationships, translated client visions into functional solutions with cross-functional teams, and applied resourceful problem solving to maintain momentum.

Founder / Owner / Operator at The Bird House - Digital Poker Room (All Stakes)

Pioneered a digital solution for private poker operations. Led a team of community leaders, directed strategy and client experience, and managed daily operations to ensure seamless service, security, and discretion. Built and maintained long-term client relationships and onboarded/integrated independent operators across North America to expand the digital network.

Croupier / Manager / Minority Owner at The Pigeon Club Poker Room (Med- High Stakes)

Progressed to minority ownership over 12 years, demonstrating trusted leadership and operational expertise. Supervised and trained staff, managed daily operations including scheduling, finance, and compliance. Built strong client relationships, resolved daily conflicts, and contributed to strategic decision-making as part of the ownership team.

Founder / Owner / Operator at Toronto Rounders Private Poker Club (Low Stakes)

Established and operated a low-stakes private poker club, handling all aspects of operations from the ground up. Built a foundation for entrepreneurship, operations, staffing, security, and customer acquisition; created a safe, engaging environment that attracted a loyal client base and generated consistent revenue.

Front Desk Agent / Concierge at The Metropolitan Toronto (Peebles Group)

Delivered consistent exceptional guest service at a luxury property. Selected for concierge responsibilities based on proven customer service excellence and creative problem solving. Resolved guest concerns with discretion and creativity, ensuring high levels of satisfaction.

Hotel Operator / Reservationist at Novotel North York (Accor Group)

Operated hotel switchboard and managed reservations for a high-volume international property. Delivered prompt, professional service while handling guest inquiries, bookings, and escalations. Coordinated with multiple departments to ensure seamless guest experiences; recognized as one of the youngest hires in Accor Group’s global history.

Co-owner / Manager / Minority Owner at The Pigeon Club Poker Room (Med-High Stakes)

Progressed to minority ownership over 12 years, demonstrating trusted leadership and operational expertise. Supervised and trained staff to deliver high-quality, client-focused service, and fostered strong client relationships; contributed to strategy and day-to-day operations across a growing network.