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I am a pharmacist with over two years of experience across community pharmacies, call centers, and cosmetics sales in Egypt. I’ve relocated to Ireland and currently hold stamp 1G, which allows me to work without a separate work permit. I’m passionate about Internet, Web and IT technologies, as well as Digital Sales, and I’m eager to learn and contribute in Ireland. I bring a proactive, quick-learning mindset, strong customer service skills, and a growing interest in AI, data labeling, and web development. I look forward to applying my analytical and teamwork abilities to roles in QA, data annotation, content moderation, and technology-enabled sales.…I am a pharmacist with over two years of experience across community pharmacies, call centers, and cosmetics sales in Egypt. I’ve relocated to Ireland and currently hold stamp 1G, which allows me to work without a separate work permit. I’m passionate about Internet, Web and IT technologies, as well as Digital Sales, and I’m eager to learn and contribute in Ireland. I bring a proactive, quick-learning mindset, strong customer service skills, and a growing interest in AI, data labeling, and web development. I look forward to applying my analytical and teamwork abilities to roles in QA, data annotation, content moderation, and technology-enabled sales.

Mirette Ehab Asaad Fahim

Data Annotator, QA Engineer, AI Engineer, +4

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I am a pharmacist with over two years of experience across community pharmacies, call centers, and cosmetics sales in Egypt. I’ve relocated to Ireland and currently hold stamp 1G, which allows me to work without a separate work permit. I’m passionate about Internet, Web and IT technologies, as well as Digital Sales, and I’m eager to learn and contribute in Ireland. I bring a proactive, quick-learning mindset, strong customer service skills, and a growing interest in AI, data labeling, and web development. I look forward to applying my analytical and teamwork abilities to roles in QA, data annotation, content moderation, and technology-enabled sales.…I am a pharmacist with over two years of experience across community pharmacies, call centers, and cosmetics sales in Egypt. I’ve relocated to Ireland and currently hold stamp 1G, which allows me to work without a separate work permit. I’m passionate about Internet, Web and IT technologies, as well as Digital Sales, and I’m eager to learn and contribute in Ireland. I bring a proactive, quick-learning mindset, strong customer service skills, and a growing interest in AI, data labeling, and web development. I look forward to applying my analytical and teamwork abilities to roles in QA, data annotation, content moderation, and technology-enabled sales.

Available to hire

I am a pharmacist with over two years of experience across community pharmacies, call centers, and cosmetics sales in Egypt. I’ve relocated to Ireland and currently hold stamp 1G, which allows me to work without a separate work permit. I’m passionate about Internet, Web and IT technologies, as well as Digital Sales, and I’m eager to learn and contribute in Ireland.

I bring a proactive, quick-learning mindset, strong customer service skills, and a growing interest in AI, data labeling, and web development. I look forward to applying my analytical and teamwork abilities to roles in QA, data annotation, content moderation, and technology-enabled sales.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Intermediate

Work Experience

Generative AI Annotator at Covalen Ireland

June 1, 2024 - October 29, 2025

Generative AI Annotator and moderator specialized in improving safety of Large Language Models (LLMs) responses. Responsibilities include creating, assessing, and refining pairs of questions and answers to enhance model quality; accurately annotating Arabic/English data per guidelines; evaluating the quality of existing data resources and ML outputs; providing insights on observed patterns; training newcomers. Selected to join the audit team within the first 3 months to review team quality and provide feedback to the Quality and Safety teams.

Content Moderator at Accenture Ireland

August 31, 2023 - August 31, 2023

Content moderator specialized in improving quality and safety of online content for Accenture’s clients. Responsibilities include reviewing, classifying and/or removing content according to client guidelines using specialized IT tools; investigating and resolving complex content issues; training newcomers and establishing onboarding plans; handling client escalations and contributing to process improvements; serving as an advocate for the user community. Achieved the highest performance rating of 98% for three consecutive months (Feb 2023–Apr 2023).

Customer Service Representative and Cosmetics Sales at Sally Chain Pharmacies

March 31, 2021 - March 31, 2021

Customer service representative handling customer queries via inbound calls and chats; outbound follow-ups; training newcomers and onboarding; managing customer escalations; contributing to sales targets. Led IT collaboration to implement a new software for tracking missing products and orders, which improved ordering workflows.

Pharmacy Sales Representative at Al-Abdelatef Altarshouby Chain Pharmacy

March 31, 2020 - March 31, 2020

Pharmacy Sales Representative in the community chain, working as a cosmetics consultant and pharmacist. Responsibilities included product tracking, escalation to warehouse for missing products, coaching newcomers, handling customer escalations, and achieving sales targets. Recognized as onboarding lead to improve newcomer performance; consistently achieved high performance ratings.

Founder at La Belle Makeup

June 1, 2017 - June 1, 2017

Founder of La Belle Makeup – an online cosmetics and dermatology products business. Responsibilities included establishing business plan, negotiating with AVON and ORIFLAME for product supply, running marketing campaigns, cold calling to reach new customers, and achieving sales targets for products.

Content Moderator at Accenture Ireland

August 1, 2023 - August 1, 2023

Content moderator specialized in improving quality and safety of online content for Accenture’s clients. Responsible for reviewing, classifying and/or removing content according to client guidelines using specialized IT tools and channels. Investigating and resolving complex content issues and reporting them to the trust and safety team. Training newcomers and establishing onboarding plans. Handling client escalations and participating in process improvement initiatives. Serving as an advocate for the user community.

Customer Service Representative and Cosmetics Sales at Sally Chain Pharmacies

March 1, 2021 - March 1, 2021

Customer service representative for Sally Chain Pharmacies handling customers’ queries and helping the pharmacy achieve sales targets. Responsible for inbound calls and chats, outbound follow ups, training newcomers, handling escalations, and contributing to annual/quarterly targets in cosmetics and pharmacy.

Pharmacy Sales Representative at Al-Abdelatef Altarshouby Chain Pharmacy

March 1, 2020 - March 1, 2020

Pharmacy Sales Representative in the community chain pharmacies, acting as cosmetics consultant and pharmacist. Tracking products, escalating missing items to the warehouse, coaching newcomers, handling customer escalations, and achieving sales targets.