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I'm Anasta Sia Prodromou, a multilingual customer service and administration professional with international experience across embassies, hospitality, and financial services. I thrive in fast-paced, cross-cultural environments and enjoy building strong relationships with clients and stakeholders. With a Master of Science in Mental Health Science and ongoing study through Open University, I bring a methodical, research-informed approach to problem solving, data organization, and project coordination. I'm passionate about delivering excellent service while fostering mental health awareness and supporting diverse communities.…I'm Anasta Sia Prodromou, a multilingual customer service and administration professional with international experience across embassies, hospitality, and financial services. I thrive in fast-paced, cross-cultural environments and enjoy building strong relationships with clients and stakeholders. With a Master of Science in Mental Health Science and ongoing study through Open University, I bring a methodical, research-informed approach to problem solving, data organization, and project coordination. I'm passionate about delivering excellent service while fostering mental health awareness and supporting diverse communities.

Anasta Sia Prodromou

Assistant Producer, Content Producer, Production Manager, +2

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I'm Anasta Sia Prodromou, a multilingual customer service and administration professional with international experience across embassies, hospitality, and financial services. I thrive in fast-paced, cross-cultural environments and enjoy building strong relationships with clients and stakeholders. With a Master of Science in Mental Health Science and ongoing study through Open University, I bring a methodical, research-informed approach to problem solving, data organization, and project coordination. I'm passionate about delivering excellent service while fostering mental health awareness and supporting diverse communities.…I'm Anasta Sia Prodromou, a multilingual customer service and administration professional with international experience across embassies, hospitality, and financial services. I thrive in fast-paced, cross-cultural environments and enjoy building strong relationships with clients and stakeholders. With a Master of Science in Mental Health Science and ongoing study through Open University, I bring a methodical, research-informed approach to problem solving, data organization, and project coordination. I'm passionate about delivering excellent service while fostering mental health awareness and supporting diverse communities.

Available to hire

I’m Anasta Sia Prodromou, a multilingual customer service and administration professional with international experience across embassies, hospitality, and financial services. I thrive in fast-paced, cross-cultural environments and enjoy building strong relationships with clients and stakeholders.

With a Master of Science in Mental Health Science and ongoing study through Open University, I bring a methodical, research-informed approach to problem solving, data organization, and project coordination. I’m passionate about delivering excellent service while fostering mental health awareness and supporting diverse communities.

Skills

Copywriting

CRM

Experience Level

Copywriting

Expert

CRM

Intermediate

Language

English

Fluent

Greek, Modern

Fluent

Italian

Advanced

Work Experience

Customer Service Executive at Spusu UK

August 1, 2024 - October 29, 2025

Managed high call volumes with a positive, client-focused approach; delivered multilingual customer support and product guidance across channels; coordinated logistics for high-level meetings and events; maintained confidential correspondence and liaison with stakeholders; implemented CRM-based tracking to monitor customer relationships and feedback; ensured data integrity and compliance with company policies; supported onboarding, training, and onboarding of new staff; organized travel and event arrangements; provided proactive problem solving and customer advocacy.

Personal Assistant to the Ambassador & Office Administrator at Embassy and Permanent Mission of the Republic of Cyprus

March 1, 2024 - March 1, 2024

Provided comprehensive administrative support to the Ambassador and office; scheduled appointments, managed calendars, prepared briefings and correspondence; coordinated cross-departmental tasks and liaised with government and external partners; maintained accurate records and ensured confidentiality; supported logistics for events and missions; contributed to communications and documentation.

Customer Service Representative at Hellenic Bank

August 1, 2021 - August 1, 2021

Handled customer inquiries and banking operations; supported cross-selling of banking products; ensured service quality and compliance with procedures; assisted colleagues and contributed to a positive customer experience.

Customer Service Agent / Ground Hostess at Swissport International Ltd

September 1, 2019 - September 1, 2019

Supported airline passengers at airports; assisted with check-in, boarding, and transfer processes; coordinated daily tasks with cross-functional teams; contributed to a high standard of customer service and smooth operations.

English Tutor at Roma Tre University

September 1, 2017 - September 1, 2017

Provided English language tutoring to adults to improve communication skills; designed lesson plans and delivered instruction in a university setting; supported community outreach and, where applicable, fundraising activities.