Hi there! I'm Dóra Devin, a versatile professional with a passion for people-centered service and storytelling. I’ve built a career across hospitality, customer care, and content creation, and I’m currently focused on writing and developing a book trilogy. I thrive in multinational environments, bringing calm, proactive problem-solving, and a knack for reading people to every interaction. While I love delivering excellent client experiences, I balance it with creative pursuits such as publishing and editorial work. I am excited to collaborate on projects that blend customer empathy with creativity, whether in writing, content strategy, or design.

DÓRA DEVIN

Hi there! I'm Dóra Devin, a versatile professional with a passion for people-centered service and storytelling. I’ve built a career across hospitality, customer care, and content creation, and I’m currently focused on writing and developing a book trilogy. I thrive in multinational environments, bringing calm, proactive problem-solving, and a knack for reading people to every interaction. While I love delivering excellent client experiences, I balance it with creative pursuits such as publishing and editorial work. I am excited to collaborate on projects that blend customer empathy with creativity, whether in writing, content strategy, or design.

Available to hire

Hi there! I’m Dóra Devin, a versatile professional with a passion for people-centered service and storytelling. I’ve built a career across hospitality, customer care, and content creation, and I’m currently focused on writing and developing a book trilogy. I thrive in multinational environments, bringing calm, proactive problem-solving, and a knack for reading people to every interaction.

While I love delivering excellent client experiences, I balance it with creative pursuits such as publishing and editorial work. I am excited to collaborate on projects that blend customer empathy with creativity, whether in writing, content strategy, or design.

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Experience Level

Language

Hungarian
Fluent
English
Fluent
German
Fluent
French
Advanced

Work Experience

Customer Care AST Agent at DocuSign - Cognizant
October 16, 2023 - October 29, 2025
Assisting the highest revenue corporate clients on English/French/German languages; previously worked in IT support team
Customer Care Senior Agent at DocuSign - Cognizant
October 31, 2023 - October 31, 2023
Escalation and Social Media management on English/French language
Sales Representative at Fossil - Transcosmos
November 30, 2022 - November 30, 2022
Sales responsibilities
Front Office Manager, Assistant Hotel Manager at Hôtel Burgevin
August 1, 2017 - August 1, 2017
Front office manager, assistant hotel manager
Front Office Manager at Viking Cruises (France)
October 20, 2016 - October 20, 2016
Front office manager
Front Desk and Back-Office Manager, Assistant Hotel Manager, Reception Leader at Scylla AG (Swiss, Germany)
December 31, 2014 - December 31, 2014
Front desk and back-office manager, assistant hotel manager, reception leader
Receptionist at Hôtel Kristály Imperial****
January 31, 2013 - January 31, 2013
Receptionist
Cabin Stewardess at River Advice GmbH
November 30, 2011 - November 30, 2011
Cabin stewardess
Vendor at Pécsi Direkt Kft
December 31, 2010 - December 31, 2010
Vendor

Education

Economist in Tourism at Pannon Egyetem
January 1, 2004 - January 1, 2010
Specialized in History, Literature and German language at Árpád Gimnázium
January 1, 2000 - January 1, 2004

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Education