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I’m Kirti Chandra, an English Literature graduate from the University of Sussex, and I’m building my career in publishing through roles that strengthen editorial judgement, communication, and attention to detail. I enjoy turning information into clear, engaging work—whether that’s customer-facing support in library settings, developing publication-ready content, or writing data-informed articles with strong SEO practices. Across my experience, I’ve learned how to move quickly while staying precise: managing publication workflows as an assistant editor (volunteer), supporting inclusive learning and student engagement at the University of Sussex, and contributing to content that reaches large audiences. I’m also passionate about DEI and accessibility, and I’m actively improving my problem-solving and communication skills while exploring opportunities to grow in publishing and editorial work.…I’m Kirti Chandra, an English Literature graduate from the University of Sussex, and I’m building my career in publishing through roles that strengthen editorial judgement, communication, and attention to detail. I enjoy turning information into clear, engaging work—whether that’s customer-facing support in library settings, developing publication-ready content, or writing data-informed articles with strong SEO practices. Across my experience, I’ve learned how to move quickly while staying precise: managing publication workflows as an assistant editor (volunteer), supporting inclusive learning and student engagement at the University of Sussex, and contributing to content that reaches large audiences. I’m also passionate about DEI and accessibility, and I’m actively improving my problem-solving and communication skills while exploring opportunities to grow in publishing and editorial work.

Kirti Chandra

Writer, Content Producer, Copywriter, +4

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I’m Kirti Chandra, an English Literature graduate from the University of Sussex, and I’m building my career in publishing through roles that strengthen editorial judgement, communication, and attention to detail. I enjoy turning information into clear, engaging work—whether that’s customer-facing support in library settings, developing publication-ready content, or writing data-informed articles with strong SEO practices. Across my experience, I’ve learned how to move quickly while staying precise: managing publication workflows as an assistant editor (volunteer), supporting inclusive learning and student engagement at the University of Sussex, and contributing to content that reaches large audiences. I’m also passionate about DEI and accessibility, and I’m actively improving my problem-solving and communication skills while exploring opportunities to grow in publishing and editorial work.…I’m Kirti Chandra, an English Literature graduate from the University of Sussex, and I’m building my career in publishing through roles that strengthen editorial judgement, communication, and attention to detail. I enjoy turning information into clear, engaging work—whether that’s customer-facing support in library settings, developing publication-ready content, or writing data-informed articles with strong SEO practices. Across my experience, I’ve learned how to move quickly while staying precise: managing publication workflows as an assistant editor (volunteer), supporting inclusive learning and student engagement at the University of Sussex, and contributing to content that reaches large audiences. I’m also passionate about DEI and accessibility, and I’m actively improving my problem-solving and communication skills while exploring opportunities to grow in publishing and editorial work.

Available to hire

I’m Kirti Chandra, an English Literature graduate from the University of Sussex, and I’m building my career in publishing through roles that strengthen editorial judgement, communication, and attention to detail. I enjoy turning information into clear, engaging work—whether that’s customer-facing support in library settings, developing publication-ready content, or writing data-informed articles with strong SEO practices.

Across my experience, I’ve learned how to move quickly while staying precise: managing publication workflows as an assistant editor (volunteer), supporting inclusive learning and student engagement at the University of Sussex, and contributing to content that reaches large audiences. I’m also passionate about DEI and accessibility, and I’m actively improving my problem-solving and communication skills while exploring opportunities to grow in publishing and editorial work.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Editorial Illustration

Intermediate

Language

English

Fluent

Work Experience

Customer Service Assistant (Library) at University of Leeds

January 1, 2026 - Present

Worked cross-site across four different library locations, quickly learning the systems and processes needed to support library operations. Became proficient with Ex Libris, Microsoft Teams, and related digital tools. Assisted customers in person and over the telephone with enquiries about resources, facilities, and services. Managed and maintained book handling routines including shelving and sorting, with strong focus on accuracy and detail. Contributed as a reliable team player and handled responsibilities around securely opening and closing library buildings.

Editor at Travel Radar (Remote)

August 1, 2025 - August 1, 2025

Wrote data-driven articles and conducted qualitative analysis. Reported live coverage of plane crash incidents in South Korea and India. Maintained SEO-quality publishing in accordance with in-house CMS rules, contributing to a readership of 11.92 million per month.

Specialist (Retail) at Apple Inc., Brighton & Leeds

July 1, 2025 - January 1, 2026

Developed communication and storytelling to deliver excellent customer experiences, reflected in individual World-class performance and Net Promoter Score of 92. Used problem-solving to tailor recommendations for business customers and supported a steady pipeline of leads through consistent collaboration with the business team. Stayed digitally fluent across the Apple ecosystem with hands-on confidence in engaging customers and adapting to their needs.

Specialist at Apple Inc. Retail, Brighton & Leeds

July 1, 2025 - October 29, 2025

Delivered world-class customer experiences, supported by strong communication and storytelling. Provided tailored recommendations through proactive problem solving and acted as a liaison between business customers and the internal team, generating multiple leads per month. Demonstrated digital fluency across the Apple ecosystem.

Assistant Editor (Volunteer) at IATEFL-TDSIG, United Kingdom

February 1, 2025 - February 1, 2025

Autonomously managed two projects: Publishing and Newsletters. Independently formatted and proofread for the IATEFL-TDSIG Journal, Volume 4, delivering a polished edition. Collaborated with multiple teams to draft monthly project updates for newsletters.

Editor at Travel Radar (Remote)

December 1, 2024 - August 1, 2025

Wrote data-driven articles using qualitative analysis and maintained SEO optimisation in line with in-house CMS rules. Proactively reported on live coverage of plane crash incidents in South Korea and India while ensuring published quality. Contributed to a readership of 11.92 million per month through consistent, structured publishing. Used Canva and Adobe Illustrator to create thumbnails and visual elements supporting article discovery and engagement.

Education Developer at University of Sussex, Brighton, United Kingdom

September 1, 2024 - September 1, 2024

Facilitated the voices of international students by liaising with university administration to resolve academic challenges. Thrived in a team environment, leveraging diverse perspectives to achieve solutions.

Assistant Editor (Volunteer) at IATEFL - TDSIG, United Kingdom

August 1, 2024 - February 1, 2025

Worked independently on two projects including publishing and newsletter support. Formatted and proofread for the IATEFL-TDSIG Journal, Volume 4, delivering a polished, publication-ready edition. Collaborated with multiple IATEFL teams to draft timely project updates for monthly newsletters.

Education Developer at University of Sussex

June 1, 2024 - September 1, 2024

Facilitated the voices of international students by liaising with university administration to resolve academic challenges. Worked effectively within a team environment, leveraging diverse perspectives to support solutions.

Student Connector at University of Sussex, Brighton, United Kingdom

May 1, 2024 - May 1, 2024

Designed workshops to facilitate inclusive classrooms. Used feedback loops to increase student participation in workshops by 70-80%.

Student Connector at University of Sussex

January 1, 2024 - May 1, 2024

Designed and delivered workshops focused on facilitating inclusive classrooms. Used a feedback loop to improve participation and increased student engagement significantly (reported improvement of 70–80%).

Researcher and Project Manager at WeCitizens Foundation, New Delhi, India

July 1, 2023 - July 1, 2023

Organized international events coordinating cross-functional teams. Researched and published two academic articles in AP style. Promoted to project manager responsible for informational resources on government schools in India.

Researcher and Project Manager at WeCitizens Foundation, New Delhi

December 1, 2022 - July 1, 2023

Coordinated international events by collaborating with cross-functional teams. Researched and published two academic articles following AP style. Earned promotion to project manager, taking responsibility for informational resources on government schools in India.